Client Specialist

Position: Client Specialist, Employee Benefits
Client Specialist, Employee Benefits page is loaded## Client Specialist, Employee Benefits remote type:
Hybrid Working locations:
Dublin, OHtime type:
Full time posted on:
Posted Todayjob requisition :
R0033045
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* POSITION SUMMARY:

*** If the answer is yes, we have the perfect opportunity for you.
** Our Client Specialist position a great starting point within our benefits consulting team, where you will be responsible for client relationship management, with opportunities for career growth, development and mentorship.  No previous insurance experience is required, and we will provide on the job training and career coaching for all new associates. HUB offers a competitive compensation package, a comprehensive benefits package and the opportunity to get involved in many of our Corporate & Social Responsibility initiatives.
*** ABOUT HUB INTERNATIONAL:
** HUB International is a leading full-service global insurance broker and financial services firm providing risk management, insurance, employee benefits, retirement and wealth management products and services. With more than 18,000 employees in offices located throughout North America, HUB’s vast network of specialists brings clarity to a changing world with tailored solutions and unrelenting advocacy, so clients are ready for tomorrow.
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* WHAT WE OFFER YOU:

** At HUB we believe in investing in the future of our employees.  Our entrepreneurial culture fosters an environment of open feedback and improvement that empowers our people to make the best decisions for our customers and organization.  We offer:
* Competitive salaries and benefits offerings  + Medical/dental/vision insurance and voluntary insurance options  + Health Savings Account funding  + 401k matching program  + Company paid Life and Short-Term Disability Plans  + Supplemental Life and Long-Term Disability Options  + Comprehensive Wellness Program  + Paid Parental Leave  + Generous PTO Package - Vacation, Holiday, Sick, and Personal Time Off
* Great work/life balance, because that’s important for all of us!
* Focus on creating a meaningful environment through employee engagement events
* The ability to be a part of a motivated, winning team with the opportunity to learn from colleagues who are amongst the top talent in the industry!
* Growth potential - HUB is constantly growing and so can your career!
* A rewarding career that helps local businesses in the community
* Strong community support and involvement through HUB Gives
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* ESSENTIAL DUTIES AND RESPONSIBILITIES:

*** Provide extraordinary customer service for HUB clients: provide day-to-day client support for your assigned block of clients, including troubleshooting issues and problem solving;
Ensure client information for your block of clients is always accurate and up to date.
* Develop and deliver employee education and communication materials including live and virtual presentations;
Facilitate presentations for Open Enrollment and New Hire Orientations as needed. (Regional travel may be required.)
* Act as liaison between client and vendor partners to resolve problems and troubleshoot client issues with invoices, claims and delivery of service.
* Collaborate with HUB Benefit Consultants to understand and address specific questions and insurance plan renewals for HUB clients.
* Work with our Data Analytics team to understand data trends and address specific questions and needs of our clients.
* Understand compliance requirements related to benefits, and how these requirements affect HUB clients.
* Assist in the preparation of sales-related materials including bids and proposals.
* Coordinate annual processes across functions that relate to wellness planning, annual health care planning, and plan renewals for clients.
* Learn the Employee Benefits business from the inside out, by collaborating with colleagues and internal mentors, taking part in education meetings & carrier updates, and attending client outreach/appreciation events.

The essential duties contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of…