Operations & Billing Administrator

Company: CMI-HR Facility Solutions

Location: Dublin, OH (In-Office)

Employment Type: Part-Time (20 – 25 hours per week)

CMI-HR Facility Solutions is seeking a highly organized and detail-oriented Operations & Billing Administrator to serve as the financial and administrative anchor for our Dublin office. While our field team manages workforce coordination and employee relations, this vital back-office role strictly focuses on processing payroll, executing client invoicing, maintaining accurate system records, and keeping our internal operations running smoothly.

We are looking for a dedicated, long-term team member. If you excel at data accuracy and administrative operations, we provide the training and a clear pathway to advance your compensation as you master our systems.

We believe in rewarding system mastery and reliability. This position offers a structured growth pathway:

• Starting Rate: $18.00 per hour (Initial training and onboarding phase).
• Performance Progression:
  Clear advancement up to $21.00 per hour based on performance milestones, reliability, and mastery of our operational platforms.
• Review Cycle:
  We conduct structured 30, 60, and 90-day reviews. Wage increases are implemented as you demonstrate independent proficiency in Auris payroll processing, CRM management, and client invoicing.

We offer flexibility in how these part-time hours are structured to best fit your availability and our operational needs. We are open to discussing the following schedule models during the interview process:

• Option 1:
  The "Daily Sync" (Monday – Friday, e.g., 10:00 AM – 3:00 PM) – Ideal for consistent daily coverage. This schedule provides a daily overlap with our morning field coordinators to hand off attendance data, leaving the afternoons focused entirely on uninterrupted billing and system updates.
• Option 2:
  The "Front-Loaded" Model (Monday – Thursday) – Ideal for focusing on payroll deadlines. This schedule features longer shifts at the beginning of the week (e.g., Mondays and Tuesdays, 8:00 AM – 4:30 PM) to close out timesheets and process invoices, followed by short mid-week shifts (Wednesdays and Thursdays) for accounts receivable and office management.

• Generate, process, and distribute weekly/monthly invoices to clients based on verified field attendance data.
• Monitor accounts receivable and conduct professional follow-ups with clients regarding outstanding or late payments.
• Maintain accurate financial records, reconcile billing discrepancies, and organize expense reports.

• Utilize the Auris system to finalize employee attendance records and execute accurate payroll processing.
• Act as the authorized personnel to approve payroll distributions.
• Maintain, update, and ensure the accuracy of all client, vendor, and employee records within CRM.

• Manage the day-to-day administrative functions of the Dublin office, ensuring a professional in-person environment.
• Handle incoming corporate communications, manage office supplies, and organize physical and digital filing systems.
• Provide direct administrative support to executive management, including compiling weekly financial and operational summary reports.

• Proven experience in bookkeeping, invoicing, billing, or back-office administration.
• Strong organizational skills and meticulous attention to detail, specifically with numerical data and financial records.
• Tech-savvy with the ability to quickly learn and navigate CRM platforms and timekeeping/payroll systems (Auris).
• Professional written and verbal communication skills in English and Spanish is a plus.
• Ability to work independently in an office setting, prioritize tasks, and manage time effectively to meet payroll deadlines.

• Bilingual (English and Spanish) is highly preferred.
• Prior experience in staffing, human resources administration, or facility management back-office operations.