Store Manager, Retail & Store Manager

Overview

Store Manager role at Five Below.

Five Below is a retailer focused on culture, customer experience, and teamwork. This description preserves the original content while removing extraneous boilerplate and formatting noise.

• Lead a growth-oriented sales culture to achieve store business performance results.
• Ensure exceptional customer experiences through the Five Below service model that empowers your crew to say yes to customers.
• Anticipate customer needs and create an amazing store environment.
• Lead execution and maintenance of all company merchandising and operational standards, ensuring consistency with Brand Standards.
• Hire and engage talented employees, with the necessary skills, to be in the right role at the right time.
• Foster an inclusive culture where people feel cared for and connected.
• Provide training, coaching, and consistent feedback to your team to inspire accountability.
• Present facts clearly, coach effectively, and actively listen to build trust with direct reports.
• Partner with District Manager and Human Resources for coaching, performance documentation, and employee relations matters.
• Maintain a safe environment for customers and crew.
• Develop and execute a talent plan to attract and retain quality candidates and build succession plans.
• Support career growth through individual development planning and performance coaching.
• Develop a peer network to support recruitment and succession planning for the store.
• Analyze business results and use metrics to drive performance in sales, customer experience, profitability, shrink, payroll, and staffing.
• Balance competing priorities and manage payroll budgets and crew schedules to align financial responsibility with customer expectations.
• Ensure execution of financial controls, receiving and stocking procedures, inventory processes, and data integrity.
• Maintain store conditions, cleanliness, and adherence to SOPs; review corporate communications and prioritize plans accordingly.
• Achieve results without compromising quality or integrity and comply with company policies and applicable laws.
• Perform other duties as assigned, including services.

• High School Graduate or equivalent
• Minimum 3 years of management experience preferred
• Excellent verbal and written communication skills
• Ability to multi-task
• Creative thinking
• Ability to maintain composure under pressure
• Pay and benefits:
  
  Starting pay for this position is $28.00 per hour; varies by factors including knowledge, skills, experience, education, and location. Benefits, bonus, and incentive payments may be provided as part of total compensation.

Five Below is an Equal Opportunity Employer. Reasonable accommodations are available for individuals with disabilities during the employment process. For fraud awareness and to verify postings, visit Five Below's Career Site.