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HelpDesk/Support Technical Support

IT Service Desk & Incident Coordinator II

Job in Dublin, Alameda County, California, 94568, USA
Listing for: Hispanic Alliance for Career Enhancement
Full Time position
Listed on 2026-01-13
Job specializations:
  • IT/Tech
    HelpDesk/Support, Technical Support
  • Customer Service/HelpDesk
    HelpDesk/Support, Technical Support
Salary/Wage Range or Industry Benchmark: 22.93 - 37.07 USD Hourly USD 22.93 37.07 HOUR
Job Description & How to Apply Below
A leading retail chain seeks a Technical Services Coordinator II in Dublin, CA to provide IT support. This role includes responding to customer requests, resolving IT issues independently, and managing service tickets. Candidates need 2-3 years of IT experience, a high school diploma, and preferably bilingual skills in English and Spanish. The position requires strong customer service skills and the ability to adapt to changing needs in a fast-paced environment.
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