Manager, HRIS

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.

As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2023 revenues of $20.4 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

The HRIS Manager will be responsible for managing system operations, service delivery, and interactions with clients and vendors for the timekeeping portfolio of HR systems. This role will lead a team of HRIS professionals, lead technical projects, and assist in the development of our technology roadmap.

• Lead post-go-live support for UKG WFM, with a focus on timekeeping and absence management
• Assess and implement system enhancements, configuration updates, and process improvements
• Analyze and resolve complex issues in pay rules, schedules, accruals, and time capture processes
• Partner with HR, Payroll, and Operations to validate system design against policy and compliance requirements
• Create and maintain system documentation, configuration guides, and process workflows
• Train and mentor internal HRIS team members on UKG WFM configuration and best practices
• Serve as liaison between internal teams, UKG support, and third-party vendors to manage escalations and ensure optimal performance
• Lead system implementation projects, including planning, execution, and post-implementation support
• Develop and implement timekeeping policies, procedures, and best practices
• Configure and enhance UKG systems to meet organizational needs and improve efficiency
• Manage system security, including user access controls, multi-factor authentication, and data encryption
• Oversee integrations between UKG systems and other HR and payroll platforms
• Conduct regular system audits to ensure data integrity and compliance with labor laws and company policies
• Generate and analyze timekeeping reports to identify trends and areas for improvement
• Lead training initiatives for end-users on timekeeping systems and processes
• Manage system upgrades, patches, and new feature implementations
• Collaborate with vendors and manage vendor relationships to ensure optimal system performance and support
• Track and adhere to compliance requirements Partner with vendors, IT, and HR leadership to identify and mitigate potential risks.
• Training and leadership:
  • Provide leadership, coaching, development, and mentoring for team of analysts.
  • Provide thought leadership on industry and technology trends, competitive benchmarks, and best practices.
  • Effectively translate strategy, goals, and management philosophies into pragmatic and actionable deliverables.

• Business Acumen
• Plans, Aligns and Prioritizes
• Organizational Agility
• Communicates Effectively
• Building Effective Teams
• Ensures Accountability & Execution
• Manages Conflict
• Collaboration
• Developing Talent

• Bachelor's degree
• Minimum of 3 years of prior HRIS experience in a leadership role
• 5+ years of hands‑on UKG WFM configuration experience, with deep expertise in:
  • Timekeeping: work rules, pay rules, schedules, rounding, compliance, and time capture
  • Absence Management: accruals,…