Service Advisor Dublin

Service Advisor – Dublin (Dublin Nissan)

Apply for the Service Advisor Dublin role at Dublin Nissan
. This position offers a competitive base pay range of $48,000.00/yr to $/yr.

Dublin Nissan encourages a culture of respect, integrity, teamwork, and creativity. Opportunities exist for growth and development within a family‑owned, customer‑focused dealership.

• Medical & Dental Insurance
• Vision Discount Program
• 401(k) Plan + Match
• Paid time off and vacation
• Life insurance with AD&D
• Growth opportunities
• Paid training
• Employee vehicle purchase plans
• Commuter benefits
• Health Reimbursement Account
• Discounts on products and services
• Above‑average industry pay
• Corporate 24‑Hour Fitness Rates
• Employee Assistance Program
• Worldwide Travel Assistance
• Family‑owned and operated culture
• Long‑term job security

• Oversee service orders and drive lane flow, ensuring customers receive prompt, courteous service.
• Take ownership of the customer experience, performing additional tasks that reflect positively on the dealership.
• Provide concierge support for all owner inquiries, both phone and in‑person, to avoid mishandling.
• Maintain consistent daily inventory of technicians’ time for service customers.
• Distribute work efficiently among technicians.
• Answer technical questions about vehicle problems, warranties, services, and repairs.
• Maintain customer happiness scores at or above company standards.
• Assist in diagnosing vehicle problems; order parts and tools as needed.
• Oversee administration of warranty claims and supervise the service department.
• Set schedules and assign tasks to service department employees.
• Reinforce company policies and adhere to standards.
• Encourage compliance with applicable laws and regulations.
• Maintain positive relationships with factory partners and foster employee relations.
• Collaborate with upper management on service‑department hiring and discipline decisions.

• Organized, friendly personality.
• Demonstrated ability to manage others.
• Strong time‑management skills.
• Excellent communication skills with customers.
• Professional, well‑groomed appearance.
• Consistent record of service and sales success.
• Strong record of positive customer satisfaction results.
• Team‑oriented and self‑motivated.
• Able to work with minimal supervision.
• Clean driving record and valid driver’s license.

Seniority level:
Entry level

Employment type:

Full‑time

Job function:
Other

Industries:
Motor Vehicle Manufacturing

We are an equal‑opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.