Parts Coordinator

Job Summary

Our client, a multinational manufacturing company based in Jebel Ali Dubai is looking for a Parts Coordinator. The Parts Coordinator plays a key role in our aftersales operation, combining warehouse management with customer-facing and administrative responsibilities. This position is central to ensuring efficient parts supply, inventory accuracy, and high levels of customer service. Working as part of a small regional team, you will report directly to the Parts Operation Supervisor and support the wider business across parts, service, and warranty activities.

• Warehouse Operations
  • Overall responsibility for day-to-day warehouse operations, including:
  • Goods receiving
  • Stock control and inventory accuracy
  • Picking, packing, and shipping of spare parts
  • Shipment coordination
  • General upkeep and organisation of the warehouse
• Parts & Customer Support
  • Liaise with customers to identify, quote, and supply spare parts according to their requirements
  • Coordinate and resolve technical parts enquiries with support from product specialists where required
  • Prepare quotations and issue invoices
  • Place purchase orders with suppliers and monitor order progress
• Logistics & Supplier Coordination
  • Communicate with suppliers regarding order confirmations, shipments, and follow-ups
  • Prepare shipping and customs documentation
  • Liaise with headquarters and factories in The Netherlands and Malaysia
• Warehouse Operations
  • Assist where required in the day-to-day warehouse operations, including:
    Goods receiving
  • Stock control and inventory accuracy
  • Picking, packing, and shipping of spare parts
  • Shipment coordination
  • General upkeep and organisation of the warehouse
• Administration & Support
  • Maintain accurate records, filing, and documentation
  • Coordinate with service partners for aftersales activities when required
  • Support the aftersales team with warranty and service-related tasks
  • Carry out general duties required to support the efficient running of the business

• Ability to work independently, adapt quickly, and take initiative
• Comfortable with manual handling and the physical demands of a warehouse environment
• Previous experience in spare parts sales or coordination within the vehicle or equipment industry (commercial, industrial, construction, or passenger vehicles)
• Proficient in Microsoft Office applications
• Experience using CRM systems
• Strong organisational skills with the ability to prioritise customer enquiries
• Excellent spoken and written English
• Good numeracy and attention to detail
• Technical understanding of vehicle components is an advantage
• Valid UAE driving licence an advantage