Company Description
At Neb Xcore, we specialize in transforming operational complexity into streamlined performance. Since our inception, we’ve partnered with companies across industries to design and implement operational processes, key performance indicators (KPIs), and team structures that integrate seamlessly with their existing systems. Our mission is to enhance business efficiency at every level, helping our clients turn strategy into measurable action.
Role OverviewWe’re looking for a Route Controller who is responsible for monitoring truck movements, managing route‑related communications, handling client and incident reporting, and ensuring smooth coordination between drivers, ground teams, and internal stakeholders. The role plays a key part in maintaining operational efficiency, visibility, and compliance throughout the trip lifecycle.
Key Responsibilities- Track truck movements and monitor loading, transit, offloading, and POD follow‑ups.
- Identify, report, and resolve incidents or delays in a timely manner.
- Communicate with drivers to provide route, loading, and offloading instructions.
- Coordinate with depot teams, border ground teams, and loading/offloading contacts.
- Prepare and share client flash and incident reports as required.
- Book and announce trucks in the system based on route planning.
- Manage route amendments, driver detail updates, cancellations, and reallocations.
- Raise trip cash requests, process approved refunds, and share corridor vouchers.
- Maintain accurate system updates for trip, dispatch, loading, and offloading status.
- Experience in route control, fleet operations, or logistics coordination.
- Strong communication skills for driver and stakeholder coordination.
- Ability to track, report, and manage incidents in real time.
- Good system knowledge (Salesforce or similar platforms preferred).
- Strong attention to detail and ability to manage multiple trips simultaneously.
Level: Entry‑Level
• Work Type:
Full‑Time
•
Location:
Dubai, United Arab Emirates
• Website:
• Job Function:
Finance
• Industry: Software Development, Transportation Logistics, Supply Chain And Storage, Freight and Package Transportation.
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