Customs & Clearance Representative

Customs & Clearance Representative - (588) About Zahrawi Group

Zahrawi Group is a leading company in the GCC Healthcare Industry with its presence in UAE, KSA, Qatar, Bahrain, & Oman markets. The company supplies and distributes high-quality products and services to Hospitals, Clinics, Laboratories, and Analytical Industries.

The incumbent facilitates the receiving, moving and clearing of imported materials from the suppliers along with the collection and submission of various documents. They also work with the Logistics team to arrange the transport of the products from the port.

Lab, Surgical & Cardiovascular, Medical & NM

Policies & Procedures:
Adhere to all Zahrawi Policies & Procedures as applicable.

• Ensuring that team members meets the performance goals assigned to them.
• Collecting periodic reports from team.
• Delegating short-term targets for the team members.
• Helping the team members solve task related problems.

Motivating the team members and making sure that they are following the policies and procedures.

• Understand, share and apply knowledge of shipping regulations, customs and duties requirements, and other related concepts to ensure that the work is done efficiently.
• Identify problems and address it to the Line Manager.
• Responsible for proper and effective business correspondence and communication.

Coordinate importation approvals from all necessary governmental authorities.

• Maintain reports and process documentation in line with Zahrawi and local customs requirements.
• Report weekly expense reports to the Line Manager.
• Collect and submit documents (including regulatory permits, tenders, Certificate of Origin, LPOs and original documents) to and from shipping agents, government agencies, customers, etc.
• Submit Custom Bill of Entry online.
• Submit expense claim reports in a timely manner.
• Submit all Bayan copies monthly to accounting & line manager including related system references
• Maintain records for all customs transactions (Bayan - export - import- special approvals
• Submit monthly report on the brokers Zahrawi deals with.
• Arrange selection of customs brokers across UAE ports and provide monthly broker performance assessment
• Provide weekly report on all shipments at customs and reason for delay & status.

• Check and ensure the accuracy of data and figures of all the invoices.
• Maintain and update the concerned supply chain coordinator on the status of the logs for shipment tracking.
• Maintain all Customs related documents for a period of 5 years as per the government regulations (Hard & Soft copies).

• Cooperate with all government entities to ensure smooth clearing of imports from the boarders.
• Coordinate regularly with airlines/forwarder/shipping lines to track and clear the shipment.
• Follow up with the clearance agent at the seaport/airport and arranging the delivery of products to the warehouse.
• Establish working relations with ocean carriers, customs broker, airlines, transporters, etc. to ensure the ease of future deliveries.