Trades ​/ Skilled Labor Technician, Automotive Technician

Responsibilities

Functional Roles and Responsibilities

• Collect job orders and the necessary materials/ tools/ equipment, to carry out the repairs and maintenance on the customers vehicles in accordance with the manufacturers repair techniques.
• Ensure accurate fault diagnosis and effective utilisation of time allocated for the repairs. Report to Team Leader of any delays in repairs due to unavailability of parts or any other reason.
• Ensure all additional repairs are authorised; parts are booked to the repair order. In case of warranty repair/ parts exchange programme, return removed part to the parts department in the same carton to facilitate audit processes and obtain necessary credit if applicable. In case of retail jobs keep the old parts inside the vehicle except batteries and parts which may cause stain on the interior trim/ carpet of the vehicle.
• Service personal tools, keep the lifts and work area clean and comply with health and safety standards.
• Upgrade knowledge by regularly undertaking web‑based courses and attending classroom training.
• Keep all personal tools safe. Any breakages or accidents must be reported to the Team Leader / Supervisor immediately/Tool room for replacement.
• Ensure efficiency and productivity is maintained above 100%.
• Ensure proper clocking on/off in the system and do write‑up in the repair order as per the prescribed procedure.
• Any unused parts must be returned or stored properly as per company procedure. Used parts must be disposed of in an environment‑friendly manner.
• To work extra hours in case the job needs to be completed to ensure customer satisfaction as per Team Leader’s requirement.

• Education/Certification and Continued
  
  Education:
  • Diploma in Automotive Engineering
  • Industrial Technical Institute ITI (2 years vocational course) – Certified Auto Technician Course
• Years of
  
  Experience:
  • 2 to 3 years experience as a technician for Diploma holder
  • 3 to 5 years experience as a technician for ITI holder
• Knowledge and
  
  Skills:
  • Industrial Technical Institute (ITI) certified Auto Technician Course.
  • Vocational Automobile Training Course
  • Diploma in Automotive Engineering
  • Additional technical skills, if any, are an additional advantage.
  • Basic electrical knowledge in addition to mechanical skills.
  • Trouble‑shooting and problem‑solving skills.
  • Attendance of basic technical courses from vehicle manufacturing companies.