Annual Maintenance Security Services

Annual Maintenance Contract for Security Services - 2026

Contract Posted On:
February 24, 2026 | Closing On:
February 27, 2026
Job Reference: JB004-26-00908

• Security Supervisor – Day Shift – 1 No (SIRA Licensed).
• Security Guards – Day Shift – 3 Nos (SIRA Licensed).
• Security Guards – Night Shift – 3 Nos (SIRA Licensed).

Total: 6 Nos. (Including Supervisor)

Deployment Coverage:
Main Entrance, Lobby/Reception, Parking Levels, Service Corridors, Rooftop Access, and CCTV/Control Room.

Working Hours:

12 hours per shift (8 AM – 8 PM / 8 PM – 8 AM), 7 days a week.
Additional Equipment:
Radio sets and standard duty accessories to be provided by the vendor.

• Greet and assist residents, guests, and contractors with professional courtesy.
• Manage visitor registration and access in line with HOAM policy.
• Retain visitor IDs securely under CCTV coverage (no passport collection).
• Verify work permits and escort authorized contractors only.
• Maintain updated emergency contact lists for police, DCD, MEP, and building management.
• Report complaints or incidents immediately to HOAM representative.
• Monitor CCTV feeds for unusual activity and report any defects to HOAM.

• Conduct routine patrols covering all floors, rooftop, podium, and basement levels.
• Inspect fire equipment, exits, signage, and emergency lighting for obstructions.
• Check lifts, service rooms, and restricted areas for safety and security compliance.
• Ensure CCTV domes and access doors are undamaged and functional.
• Record each patrol in the logbook with time and signature of the Supervisor.
• Identify and report any suspicious persons, activities, or objects.

• Respond immediately to fire alarms and security emergencies; follow DCD/HOAM procedures.
• Coordinate with Civil Defense and Police when required.
• Assist in evacuation, crowd control, and first aid as per training.
• File incident reports and support investigation documentation.

• Maintain daily occurrence logs, visitor registers, and incident records.
• Submit monthly summary reports covering patrols, alarms, and incidents.
• Attend monthly performance review meetings with HOAM Technical Department.

• All personnel must be SIRA-licensed, medically fit, and trained in fire and first aid.
• Uniforms, radios, and safety gear shall be supplied and maintained by the vendor.
• Any replacement staff must be pre-approved by HOAM and hold valid SIRA certification.
• Vendor to maintain full records of SIRA licenses, training, and insurance.
• Maintain polite, disciplined, and professional conduct at all times.

• Priority 1 – Emergency:
  Within 15 minutes – Threat to life or property (e.g., fire, flood, power failure).
• Priority 2 – Urgent:
  Within 2 hours – Safety hazard or critical incident requiring immediate attention.
• Priority 3 – Expedited:
  Within 8 hours – Non-urgent incident needing prompt action.
• Priority 4 – Scheduled:
  Within 24 hours – Routine task or planned inspection.

• Comply with SIRA, DCD, and Dubai Municipality HSE standards.
• Provide PPE to all staff and maintain safety awareness at the workplace.
• The vendor shall bear full responsibility for injuries or damages arising during duty.
• Maintain cleanliness of posts and hand over duties properly at shift change.

Mixed Use
The Community, Jumeirah Village Triangle, Dubai, United Arab Emirates