Professional Health Representative - Neuroscience

** POSITION SUMMARY
** The Professional Health Representative (Neuroscience) is responsible for maximizing the sales of products through the different sales & promotion activities within a certain geographic territory in UAE. His/her promotional orientation (i.e., Rx sales targets) will be to create better customer experience. Tasks are performed under the general direction of the Sales/Category Manager; however, the incumbent is fully responsible for the business and financial results of his or her geographical territory.
** POSITION RESPONSIBILITIES
*** Engage on promotional science-based brand messages where product could support HCP in meeting patient need
* Engagement is also focused on broader range of content (e.g. disease state)
* Acts as key POC for seamless (compliant) reactive only connection to Pfizer SMEs and resources
* Responsible for onboarding customers to new operating model and to new platforms (e.g., Digital Engagement Portal)
* Knowledgeable of customer preferences for content and channels to orchestrate an ideal customer experience through relevant content selection
* Visits physicians to help them manage their patient’s disease using Pfizer products
* Distributes knowledge using guidelines through product samples, marketing literature, clinical trials related to his products to help physicians and other healthcare professionals take the best decisions
* Follows-up with HCP (KOL, physicians, pharmacists, or any other party having impact on the business), to gather feedback and questions regarding experience with Pfizer products
* Provides approved information to HCP on Pfizer products, e.g., proper medical usage, dosage amounts and side effects
* Enlists Pfizer products in the formulary of institutions
* Provides feedback to sales management on customer requests, responses to promotions and product access. Also update on changes in the health care system or hospital structure
* Involved in the pre preparation of the marketing campaign through giving feedback to the marketing team on what’s the real market, customers’ needs
* Follows-up on stock, consumption and ordering process specially in government sector and institutions
* Involved in Pfizer community awareness programs
* Attends seminars and participate in setting up sales demonstration and exhibition
* Organizes AV activities in his area
* Initiates & Participate in the nomination & selection of the local speakers in his/her territory
* Reports visits and other activities using ECMS
* Attends regular sales meetings with DM, general meetings, and cycle meetings
* Prepares short term POA restricted to his area and products
* Presents reports according to DM recommendations and market needs
* Updates his/her customer list according to the targeting process by understanding customer’s segmentations and customer insights
* Understands customer disease management needs
* Maintains and create new advocates by aligning to customer’s priorities/needs
* Stands accountable for all customers e-mails, phone calls related to business
* Executes the activities (International, regional, and local conferences, workshops) done by the marketing and medical department to engage its customers
* Prepares Monthly report for sales, activities, market feedback, threats, opportunities
* Participates in setting the engagement POA and play important role in its execution where applicable
* Plays an important role in engaging customers via bold partnership programs
* Explores business opportunities and expands the scope of his/her territory reach
** ORGANIZATIONAL RELATIONSHIPS
*** Collaboration with Professional Health Reps across the Gulf
* Interactions with Medical, Marketing, Finance, HR, Business Technology
* Customers Administration Departments:
Stores, Purchasing and Finance
* Opinion Leaders and Field Experts
* Service Providers and Competitors
** EDUCATION AND EXPERIENCE
**
* B.Sc. Pharmacy/Pharmacy Education Background
* Minimum 3 years of total experience in Sales department and 2 years’ experience as Health/Medical Representative
* Knowledge of the Pharmaceutical/Healthcare industry is required
* Fluent in English language, Arabic is an advantage
** TECHNICAL SKILLS…