Relationship Manager​/Senior Relationship Manager; Business Banking

We have an opportunity for Relationship Managers and Senior Relationship Managers with a leading retail bank client.

The position will be responsible for managing the liability portfolio of the branch with emphasis on NTB solicitation along with cross‑sell to existing customer base. The candidate must coordinate with all lines of business to facilitate and provide best‑in‑class service and handle customer issues within a minimum turnaround time. Responsible to achieve assigned budgets and financial targets against set performance evaluation criteria.

• Ensure compliance of all bank’s policies and procedures
• Build relationship based portfolio and cover all banking requirements of the customer (KYC / AML)
• Conduct outbound sales calls and proactively identify opportunities within the market to establish lead generation strategies
• Ensure achievement of annual targets and shared KPIs with full focus and teamwork
• Mainly responsible to ensure the awareness of UBL products is assigned geographically
• Ensures that all customers receive prompt and courteous service addresses and resolves all client concerns and queries
• Develop and utilize opportunities to increase sales to existing customers maintaining adequate conversion rates and proactive cross‑selling
• Ensure completion of tasks assigned by senior management

• Minimum 5 to 10 years of front‑end banking experience (Retail Banking), preferably in GCC
• Minimum Bachelor’s in Business Administration, Marketing and Finance & Banking and preferably Master’s in Business Administration, Marketing, Finance & Banking

• Ability to communicate and interact at all levels within and outside the organization in a meaningful way
• Must be an effective negotiator and have a track record of successfully establishing business relationships

• Ability to communicate and interact at all levels within and outside the organization in a meaningful way
• Must be an effective negotiator
• A track record of successfully establishing business relationships