Senior Sales Engineer

The Senior Sales Engineer is the most experienced member of a sales team and is responsible for selling to a wide range of accounts and customers. This job is accountable for increasing the sales to client ratio and expanding the customer base to increase revenue growth.

• Expand the business footprint in the market and increase revenue growth by penetrating targeted client bases at all levels.
• Ensure all sales targets are met or exceeded and analyze sales metrics to determine whether current sales strategies are effective.
• Identify business opportunities across market segments within the industry.
• Cultivate solid relationships with major customers to ensure a continuous flow of sales revenue.
• Maintain and develop relationships with existing customers in person, via phone calls and emails.
• Conduct cold calls to arrange meetings with potential customers to prospect for new business.
• Identify customer needs through a consultative approach and propose solutions.
• Gather and research market and customer information.
• Make accurate, rapid cost calculations and provide clients with quotations.
• Ensure that receivables are collected on time.
• Negotiate price, credit terms and contracts as per company’s policy.
• Maintain an up-to-date customer database.
• Monitor competitors’ activities in the market (products, prices, sales, etc.).
• Report weekly sales and visit updates and provide daily feedback.
• Represent the organization at exhibitions and relevant events.
• Responsible for guiding more junior sales representatives.
• Uphold company values throughout business practices and utilize sound judgment in decision making.
• Any other additional duties as may be required by management based on needs of the business.

• A minimum of 3-5 years working experience in a similar role.
• Proven experience in applicable sales area as well as experience in delivering excellent customer service.

• Relevant diploma in Sales or Marketing.
• Certified Sales Professional (CSP) accreditation is advantageous.