Sales Team Lead - Volkswagen

Join Our Team as a Sales Team Lead!

Are you an experienced automotive sales leader with a passion for driving performance and building high-performing teams? Do you thrive in a fast-paced showroom environment while delivering exceptional customer experiences and strong commercial results?

If you have a proven track record in leading sales teams, achieving targets, improving conversions, and inspiring people to succeed, we want you to lead our showroom team and grow with us.

Since 1976, Al Nabooda Automobiles has been committed to delivering excellence by offering our customers a diverse range of products and services that meet the high standards of the prestigious brands we represent. Our ongoing investment in premium service equipment and our team of dedicated and skilled professionals have cultivated a growing base of satisfied customers.

Al Nabooda Automobiles LLC is the exclusive authorized distributor for Audi, Porsche, and Volkswagen in Dubai and the Northern Emirates.

With twelve state-of-the-art showrooms and service centers across Dubai, Sharjah, and Fujairah, our expert workforce is focused on maintaining exceptional service and quality standards.

To Lead and Supervise the new car sales team of Volkswagen for both SZR and Rashidiya Showrooms. Achieve sales targets and revenue objectives while ensuring excellent customer experience in the showrooms. Monitor sales processes and compliance with company standards and coordinate with management on sales performance and reporting.

• Manage and oversee the showroom team, ensuring they provide excellent customer service, meet & exceed sales targets for both SZR and Rashidiya branches, increase test drive percentages and improve sales conversion ratios.
• Increase Customer Satisfaction / Increase CEM % / and pass all Mystery Shopping exercises.
• Ensure a high standard of customer service from greeting to post-sale, assisting customers with inquiries, and providing product information.
• Assist the sales team with lead generation, follow-ups, and closing deals to achieve departmental sales targets.
• Manage the sales Funnel and ensure it is properly implemented.
• Team Performance Evaluation, effectively manage and motivate the showroom team to meet daily, weekly, and monthly sales goals.
• Continuously seek opportunities for personal and professional development.
• Manage appointments with the LMT and ensure they are fairly distributed to the sales team.
• Ensure adherence & compliance with policies, procedures, Health & Safety requirements, ethical code of conduct & values

• Showroom Presentation & Showroom Etiquette:
  Maintain an organized, clean, and welcoming showroom environment, ensuring that vehicles are properly displayed, silent Salesman is always updated and a proper rotation of all models on the showroom floor.
• Manage the preparation and handover of sold vehicles to customers ensuring that the customer is given a full briefing on the operation of the vehicle and its controls.
• Ensure that all customer information, sales activities, vehicle documentation and other relevant information is kept and maintained accurately and comprehensively when preparing Sales Consultants Files.
• Coordinate with other departments, such as marketing, product and planning, etc... on all relevant sales matters
• Organize and supervise test drives, ensuring vehicles are prepared and customers are guided throughout the process
• Prepare daily, weekly, and monthly sales reports, providing insights into sales performance, trends, and areas for improvement.
• Provide ongoing support and training to staff on product knowledge, sales techniques, and customer service skills.
• Manage and coordinate employee schedules / rosters, ensuring adequate staffing levels during peak hours to optimize sales opportunities.
• Manage the reception team, interns of schedule, walk-in traffic management and distribution to the team, providing daily showroom traffic reports.

• Engage in continuous professional development; keep fully up to date with new products launches by the principal.
• Attend all trainings required from ANA and…