Asssistant Director of Sales - Leisure

Overview

Ensure the yearly sales budget is achieved and surpassed by assisting to and cooperating with the Director of Sales.

Department: Sales & Marketing

Location: United Arab Emirates - Dubai

• Assist the Director of Sales in the management of the Sales Team, especially in the absence of the Director of Sales and occasionally the Commercial Director.
• Attend internal meetings and conference calls, and client appointments and client events in the absence primarily of the Director of Sales but also the Commercial Director.
• Responsible for key account management on an assigned account (base or geographic area), ensuring revenue maximization, achievement of personal targets and increasing fair market share versus competitor set.
• Responsible for prospecting new accounts.
• Responsible for all segments of assigned geographical markets, which may include, but not be exclusively limited to European markets.
• Conduct site inspections.
• Adhere to the Corporate SOPs.
• Follow up of tentative bookings in the assigned markets.
• Detailed knowledge of competitor set.
• Detailed knowledge of all services provided by the Hotel and all relevant facts and figures of hotel.
• Responsible for timely contracting from the client base responsible for.
• SMART contracting to ensure optimum yielding during annual rate negotiations.
• Attend trade shows, sales blitz, workshops, etc. in the assigned markets.
• Assist the Director of Sales / Commercial Director in defining an annual sales action plan and execute set actions accordingly.
• Assist the Director of Sales / Commercial Director with the preparation of the annual budget by providing statistics and forecasts of account productions.
• Execute sales actions within set cost budget structure.
• Cross sell other Kempinski Hotels.
• Aim to achieve the Company Sales Vision.
• Document all sales actions in SFA (S&C).
• Update OPERA contact database at all times.
• Understand, and follow the Company Sales Vision.
• Participation in Duty Manager rota.
• Understand and strictly adhere to the Rules & Regulations established in the Employees Handbook and the Hotel’s policy on Fire, Hygiene, Health & Safety.
• Ensure that all potential and real hazards are reported and rectified immediately.
• Additional responsibilities and tasks can be added at any time according to the needs of the business and of the hotel.

• University Degree
• Minimum 5 years in a 4/5 star hotel
• Ability to work and communicate in a multinational environment:
  • Local language – excellent oral and written skills (as applicable)
  • English – excellent oral and written skills
• To fill this position the candidate must have:
  • Planning/organisation
  • Adaptability
  • Flexibility
  • Initiative
  • Negotiation Skills
  • Selling Skills
  • Knowledge of food production and service procedures
  • Computer literacy adapted to the field of Sales:
    • Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word)
    • Micros Fidelio Opera and Sales & Catering