Relationship Manager

Role Overview

The Relationship Manager is responsible for selling and managing Smart Zone’s concierge and business support services while delivering a seamless client experience. This role combines sales, relationship management, and service coordination
, ensuring clients receive timely, value-driven solutions beyond company setup.

• Actively promote and sell Smart Zone concierge services to new and existing clients.
• Identify client needs and recommend suitable concierge solutions and packages.
• Manage client relationships from inquiry to service delivery.
• Coordinate with internal teams and external partners to ensure smooth execution.
• Follow up on leads, upsell additional services, and close opportunities.
• Maintain accurate client records and sales updates in CRM.
• Ensure high customer satisfaction and repeat business.

• PRO & visa services coordination
• Bank account opening support
• Accounting, bookkeeping & tax assistance
• Trade license renewals & legal documentation
• Office setup, virtual office, and mail management
• Attestation, licensing, and trademark support

• 1–3 years of sales or client-facing experience
  , preferably in business services, consulting, or hospitality.
• Strong sales mindset with ability to upsell and cross-sell services.
• Excellent communication and negotiation skills.
• Target-driven, proactive, and client-oriented.
• UAE business services experience is a plus.

• High client exposure and strong sales potential
• Growth-focused role with performance incentives
• Opportunity to work with diverse international clients