Direct Transport Sales - Air Lead

Overview

To manage an airfreight trade lane between two geographies in accordance with agreed upon air freight lane. In addition, support local sales targets and develop local business relationship for new customers relevant to the trade lane community to grow the trade lane with the existing customer base.

Client Strategy and planning

• Acquire new airfreight customers relevant to the specific trade lane
• Support local sales community to expand portfolio with existing customer base with lane expertise
• Plan and perform regular sales visits to develop business on the trade lane.

Manage

• Maintain an overview of the customers business within the tradelane
• Identify and win opportunities relevant to Airfreight product direction setting
• Continuously monitor the trade lane performance and identify the major competitors on the trade lane.

Provide management with trade lane reports, competitor activity/wins and statistics/measures on volumes/revenues, statistics of shipments, etc. Responsible for market intelligence.

Define and deliver changes to business targets based on market/asset view

• Work with the Capacity / Campaign Manager function to formalize the commercial plans and ensure maximization of assets

Customer satisfaction

• Actively monitor local NPS across customer portfolio and drive local initiatives to improve customer satisfaction

Accountable for

• Volume (KG)
• Revenue (USD)
• Profit (GP)
• Product development (based on customer feedback)

Internal Stakeholders:

• Sales support functions
• Customer Service
• Regional Product team
• Area Local products

External stakeholders:

• Local air carriers and logistics institutions
• Customers

• Air Freight expertise
• Commercial skills
• Sales
• Negotiation

UAE Market Experience is mandatory. This role is for UAE Nationals with a family book.

We’re committed to embracing the rich geographical diversity present in the communities where we operate, including here in the UAE. Alongside our dedication to fostering an inclusive workplace environment, we are actively supporting Emiratization initiatives set forth by the UAE government.

Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, etc. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements.