Senior Officer - Cargo Sales

MAIN OBJECTIVE OF ROLE

To drive revenue growth through the acquisition and retention of cargo customers, by adopting a strategic, customer‑centric approach to identify, develop, and maintain strong business relationships.

• Develops and executes sales strategies for the UAE market, to achieve revenue and market share objectives for flydubai Cargo.
• Prepares sales tariffs for all flydubai Cargo products and services, ensuring rates are based on a solid, well‑developed business case without an impact on the bottom‑line arising from the proposed rates and decisions taken.
• Provides exceptional customer service by understanding, and addressing customer needs, meeting their expectations with the high standards set by flydubai.
• Builds and maintains strong relationships with existing and potential customers, focusing on growing business relationships to benefit flydubai.
• Identifies and pursues new business opportunities through market research, insights, customer analysis, market analysis to identify trends and market behaviors.
• Leads the negotiation of contracts and pricing with clients to generate sales and maximize profitability.
• Represents flydubai Cargo at industry events and conferences, actively networking to build relationships and generate leads and opportunities.
• Collaborates closely with internal stakeholders to align and achieve common objectives and goals to support flydubai Cargo.
• Manages credit control in line with credit limit set by the flydubai Cargo/flydubai finance processes and procedures to ensure consistent cashflow.
• Utilizes a data‑driven approach to achieve sales targets, expanding market share and enhancing the company’s reputation within the cargo industry.

• Bachelor's Degree (3+ years)
• Fluent in English
• Professional Experience with in the Aviation industry is favorable.
• Experience with Sky Chain would be an added advantage.
• Years with qualifications: 4 - 6 years
• UAE Driving License

• Customer Focus
• Teamwork
• Effective Communication
• Personal Accountability & Commitment to achieve
• Resilience & Flexibility (Can do attitude)

Reads and complies with the ISR policies of the Company and diligently reports any weakness or incidents to the respective Line Manager or the Information Security team. Completes all required ISR awareness sessions and follows associated guidelines in the day-to-day business operations.