Associate Director Account Management

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• Responsible for new business sales within assigned markets and existing Fortune 500 clients.
• Champion the effort to grow and maintain the corporation's primary and long-term revenue base.
• Develop a thorough understanding of prospect or client short-term and long-term strategic requirements through discussions with existing and prospective client executive management.
• Partner with Sales Leadership to establish optimal sales strategy for particular pursuits, based on client interactions.
• Collaborate with Sales Support, Account Management, Operations and other departments to ensure the client's expectations are being met or exceeded.
• Provide customer and market intelligence back to Sales, Account Management, Operations, and Finance regarding Concentrix strengths, weaknesses, opportunities and threats based on sales pursuit interactions.
• Monitor economic and legal trends that could affect sales.
• Maintain and update Salesforce database with sales pursuit information.

• Bachelor's Degree in a related field from a four-year college or university with five or more years of experience.

• BPO sales experience highly desired preferably in UAE.
• Expert in communication skills and styles, both written and verbal; demonstrated ability to effectively present information to internal and external associates.
• Proven ability to lead and organize multi-disciplinary projects and initiatives in a fast‑paced, deadline‑oriented business environment with industry impact.
• Proven ability to champion significant projects, programs, and business initiatives using creativity and ingenuity.
• Mastery of the organization's business operations and industry; externally recognized as subject matter expert on emerging trends and industry practices.
• External Thought Leader with proven ability to significantly influence.
• Advanced Microsoft Office skills.

The above statements describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.

Mid‑Senior Level

Full‑time

Business Development and Sales

IT Services and IT Consulting