Back Office Executive - DM

Introduction

The story of Cartier is founded on curiosity and passion. For more than 170 years we have embraced a bold, pioneering spirit that continues to inspire our teams across all Métiers from our boutiques to our workshops and corporate offices. Our 10,000+ colleagues of more than 105 nationalities are united by a shared independent spirit and commitment to excellence, striving to continuously enrich our Maison’s heritage by pushing the boundaries of creativity and innovation.

As a Back‑Office Executive, you will be responsible for applying and upholding all cash‑desk and stock procedures within the boutique. You will ensure the smooth and accurate daily operations of both cash and inventory activities, contributing to an efficient and reliable retail environment. Your role is key in supporting the boutique’s sales and operational excellence. The role is based in the United Arab Emirates.

You will support the following areas:

• Daily Cash‑Desk Management
  • Guarantee the application and accuracy of all financial procedures, in alignment with internal controls and audit requirements
  • Execute daily opening and closing procedures for the cash desk, ensuring smooth transitions and accountability
  • Validate sales transactions before and after payment: check product reference, pricing, discount application (if any), payment amount, customer signature, and necessary approvals
  • Execute payment collection processes, including credit cards, cheques, and wire transfers, with proper authorization and documentation
  • Ensure follow‑up on special payment situations such as customer deposits, VAT‑off sales, and refunds
  • Prepare and submit daily cash‑desk reports as required by management or Finance
  • Maintain regular coordination and communication with the financial back office for reconciliations and reporting
  • Monitor and verify the daily balance of the cash‑desk, resolving discrepancies immediately
  • Investigate and resolve payment issues, errors, or mismatches promptly and accurately
• Bank Deposits
  • Prepare bank deposits for cash and cheques, ensuring accuracy and proper documentation
  • Complete deposit activities as per banking schedules and internal timelines
  • Share supporting deposit documents with the Finance department in a timely manner
• Daily Stock Management
  • Manage and document all stock transfers, including:
  • Incoming and outgoing stock movements
  • Boutique‑to‑Boutique (BTQ‑BTQ) transfers
  • Transfers between the Boutique and Corporate or Specialists (BTQ‑Corp, BTQ‑Corp‑Specialist)
  • Conduct quality control checks for all stock received and dispatched, ensuring all items are intact, labeled, and documented
  • Manage client reservations and consignments, ensuring accurate system tracking and physical storage
  • Prepare and maintain items for boutique display, including packaging and readiness for presentation
  • Oversee all price labeling activities and implement price changes accurately in coordination with merchandising guidelines
• Inventory Management
  • Lead and support the annual inventory count process
  • Execute cycle counts as per the schedule defined by HQ or local management
  • Conduct ad hoc spot checks and reconcile discrepancies when identified
  • Collaborate with the Boutique Manager and relevant departments to ensure inventory integrity

To succeed in this role, you should demonstrate:

• Proven experience in back‑office, stock control, or cash operations — ideally within retail or luxury environments
• Strong attention to detail, accuracy, and process discipline
• Excellent organization, time management, and ability to work under pressure
• High sense of responsibility, discretion, and integrity when handling cash and inventory
• Comfort working both independently and as part of a team in a dynamic boutique setting
• Good communication skills and a proactive, problem‑solving mindset
• Familiarity with retail or point‑of‑sale (POS) systems is a plus
• Fluency in English is required;
  Arabic or French is a plus
• Proficiency in Microsoft Office tools, especially Excel

At Cartier, you will be part of a community bound by a strong sense of responsibility, where connection, collaboration, and…