Stock Controller

Job Summary

The Stock Controller is responsible for overseeing, controlling, and optimizing inventory across all channels including stores, warehouses, concessions, and e-commerce. This role ensures stock accuracy, availability, loss prevention, and optimal stock levels to support sales performance and margin protection.

• Ensure accurate stock levels across all locations (stores, warehouse, 3PL, e-commerce).
• Monitor and reconcile stock discrepancies, shrinkage, damages, and write-offs.
• Oversee cycle counts and full physical inventories, ensuring timely resolution of variances.
• Implement and maintain stock control procedures and SOPs.
• Maintain updated inventory records, including daily shipments.
• Analyze sales data, stock cover, sell-through, and aging stock.
• Support stock allocation and replenishment decisions across stores and channels.
• Identify overstock and slow-moving items; propose corrective actions (transfers, markdowns, promotions).
• Coordinate with Supply Chain and Buying teams on annual purchases.
• Participate in annual purchase budgeting and keep systems updated.
• Define product strategy and roadmap in alignment with business goals.
• Propose overall inventory budget to ensure operational success.
• Brief and train sales teams before peak seasons (e.g., BTS – Back to School).
• Control stock receipts from suppliers and factories.
• Ensure accurate and timely GRNs.
• Validate transfers between warehouse and stores.
• Monitor customer returns, store returns, and RTVs.
• Verify supplier deliveries against purchase orders and delivery notes.
• Ensure proper labeling, coding, and storage of inventory.
• Monitor shrinkage trends and investigate root causes.
• Work closely with retail and warehouse teams to reduce stock loss and operational errors.
• Ensure compliance with internal controls, audit requirements, and financial procedures.
• Assist during internal and external audits.
• Flag slow-moving, obsolete, or expired stock to the Finance Manager.
• Prepare regular inventory reports (stock accuracy, aging, stock cover, shrinkage, discrepancies).
• Provide insights to management to support commercial and operational decisions.
• Prepare sales and stock reports for stakeholders.
• Support month-end and year-end stock reconciliation.
• Maintain documentation for all inventory transactions.
• Coordinate with procurement, warehouse, logistics, retail, and finance teams.
• Support administrative functions during off-peak periods (filing, document control, digital archiving, audit documentation).
• Ensure compliance with inventory SOPs.

• 3–5+ years of experience in stock control/inventory management within textile, fashion, or retail.
• Strong analytical skills with advanced Excel knowledge (Pivot Tables, VLOOKUP/XLOOKUP).
• Experience with ERP systems (SAGE 300, SAP, Oracle, Navision, or similar).
• Strong understanding of retail KPIs (sell-through, stock cover, shrinkage).
• Excellent attention to detail and problem-solving abilities.
• Strong organizational skills with the ability to work under pressure and meet deadlines.
• Ability to work cross-functionally with retail, warehouse, finance, and buying teams.
• Fluent in English (additional languages are a plus).
• Good communication and negotiation skills.