Account Manager - Local Shops; Health & Beauty

About the opportunity

Role Summary

Manages the daily operation of a store, including accounting/budgeting, hiring, discipline and scheduling of employees, inventory stocking, promotion of sales and maintaining the appearance of the store. Typically implements merchandising, financial management, sales staff supervision and overall management at the store level under direction of region store management. Provides direction to store co-management and department management. Ensures execution of all organization policies at the store level to achieve projected store sales and profit objectives.

Advises and directs department management in solving operating problems and improving department performance and conditions.

• Develop and grow a portfolio of pharmacy/beauty accounts to drive revenue growth.
• Optimize account performance through business reviews, KPI tracking, and data analysis to identify growth opportunities.
• Collaborate cross-functionally with operations, marketing, and vendor teams to ensure correct assortment, pricing, promotions, and service quality.
• Monitor vendor relationships to ensure consistent service levels.
• Maintain accurate records in tools to track vendor activities, performance, and communications.
• Ensure Health & Beauty category growth, healthy order volumes, and the right product assortment.
• Strong understanding of Q-commerce, CRM tools, and data analytics.
• Solid knowledge of pricing, assortment, and promotional strategies in Health & Beauty.

• Managing and growing key vendor accounts.
• Analyzing sales performance and identifying improvement opportunities.
• Planning and executing marketing activations.
• Resolving operational issues and driving revenue growth.

What Did We Order?

• Minimum 3 years in key account management, brand management, or similar roles.
• Experience in data-driven decision-making and vendor relationship management.

• Strengths for Success:
• Excellent communication, negotiation, and analytical skills.
• Strong commercial acumen and relationship management abilities.
• Adaptable, customer-focused, and results-oriented mindset.
• Data driven decision making – comfortable with Excel/Google Sheets and dashboards.
• Well organized, able to multitask, and work in a fast-paced environment.
• Open minded; continually seeks to find new and creative ways to accomplish tasks.
• Passion, enthusiasm, reliability and drive results in present capacity.

talabat is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in over 70+ countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.