Sales Advisor - Gymshark

As a Sales Advisor with Gymshark you would be responsible to deliver excellent customer service through:
Identifying customer needs, offering advice and demonstrating suitable products; building relationships with key customers and ensuring store standards are maintained in order to achieve sales targets and cultivate customer loyalty

• Welcome and greet every customer in a warm and friendly manner & demonstrate excellent customer service at all times.
• Identify customer needs through asking questions; confidently recommend and demonstrate appropriate products; recommend link products at every sale opportunity; close the sale
• Receive cash or payment in any authorized modes from customers, issue receipts/ bills against their purchase and provide professional cash point service
• Handle customer complaints professionally and efficiently, in line with the company after sales policy
• Demonstrate and maintain product knowledge, fashion trends, instore promotions at all times
• Maintain personal grooming standards as advised by the Store Manager
• Maintain clean and organized wrap stands, fitting rooms and stock areas
• Check stock levels daily and inform of depleting stocks to the store manager in order to replenish and maintain optimum stock levels
• Comply with all company policies and procedures including refund and exchange policy, security, health and safety policies etc.
• Recruit customers for the database, accurately entering their details on the POS system
• Minimize exposure to stock loss through vigilance on sales floor and fitting room areas

• 2-3 years retail experience
• Passion for fitness and wellness