Boutique Manager; BQM
Listed on 2026-01-12
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Retail
Retail & Store Manager -
Management
Retail & Store Manager, Operations Manager
Foreground is partnering with a chocolate house in the UAE to appoint a Boutique Manager to lead the operations of one of the brand locations in Jumeirah area.
This is a key leadership position, responsible for translating the brands heritage into a seamless retail experience. The ideal candidate will combine operational excellence with refined client service standards, leading a team that reflects the sophistication, attention to detail, and commitment to excellence expected of a flagship destination.
Role OverviewThe Boutique Manager will serve as the ambassador of the brand within the most visible boutique, responsible for ensuring best-in‑class client experience, overseeing all store functions, and upholding high commercial standards. This role goes beyond routine retail management and demands a leader who embodies the values of luxury, understands regional market nuances, and knows how to nurture a team that performs with pride and precision.
Key Responsibilities- Own the full boutique P&L, including sales targets, budget planning, and cost control
- Drive the overall client journey, ensuring personalized and memorable service experiences
- Lead a team of sales advisors, supervisors, and support staff with clarity and consistency
- Implement brand directives on visual merchandising, store layout, and seasonal presentations
- Analyze sales data, client behavior, and team performance to inform decision‑making
- Ensure compliance with internal SOPs, safety standards, and loss prevention practices
- Act as the key point of contact for internal departments including merchandising, marketing, and training
- Represent the boutique in management meetings, contributing operational insights and team feedback
- Champion a culture of continuous improvement, staff development, and customer excellence
- Minimum 5 years of experience in retail management, ideally with 2+ years in a managerial position
- Demonstrated success in managing boutique teams, clienteling strategies, and luxury sales growth
- Deep understanding of premium customer behaviors, retail trends, and experiential retailing
- Excellent interpersonal and leadership skills; able to inspire, coach, and challenge teams
- Fluent in English; proficiency in Arabic is a must.
- Presentable, articulate, and naturally confident in engaging with high-profile clientele
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