Food Safety Officer

The Food Safety Officer is the guardian of Majama’s product integrity.

This role exists to protect:

• Consumer trust
• Brand equity
• Regulatory standing
• International expansion readiness

Majama is building a premium plant-based frozen dessert brand with global ambitions. Our food safety systems must meet

UAE, GCC, EU, UK, and US export standards, not just local compliance minimums.

This is not a checklist role. This is a brand protection role.

If this is of interest to you, please send your CV to

1. Regulatory Compliance & Authority Liaison

• Ensure full compliance with:
• Dubai Municipality Food Code
• HACCP requirements
• ISO 22000 / FSSC 22000 standards
• GCC & export market requirements
• Manage inspections and audits
• Act as primary liaison with regulatory authorities
• Ensure trade license and product registrations remain current

2. Food Safety Systems & Documentation

• Develop, implement, and maintain:
• HACCP plans
• SOPs
• CCP monitoring systems
• Traceability protocols
• Maintain batch coding and recall readiness systems
• Oversee allergen management and labeling compliance
• Ensure document control meets international audit standards
• Monitor and validate:
• Homogenization parameters
• Batch & continuous freezer operations
• Cold chain compliance
• Validate shelf‑life studies and stability testing
• Prevent texture degradation and freezer burn through process control
• Conduct regular factory inspections and hygiene audits
• Implement corrective and preventive action plans

4. Supplier & Raw Material Compliance

• Approve and audit ingredient suppliers
• Maintain Certificates of Analysis (COA) records
• Ensure plant‑based ingredient sourcing meets allergen and labeling regulations
• Validate raw material traceability and expiry management

5. Training & Food Safety Culture

• Conduct food safety training for:
• Production staff
• Warehouse teams
• Store teams (if applicable)
• Embed food safety as a proactive culture — not just documentation

6. Incident & Recall Management

• Lead investigation of non‑conformities
• Design and execute mock recall simulations
• Ensure recall readiness within 4 hours
• Protect brand reputation in any incident scenario

• Bachelor’s degree in Food Science, Microbiology, or related field
• HACCP certification (mandatory)
• Dubai Municipality Food Safety certification (mandatory)
• Minimum 3–5 years experience in an ice cream or frozen dessert manufacturing facility (mandatory)
• Direct hands‑on experience with:
• Homogenization processes
• Batch or continuous freezers
• Cold‑chain management systems
• Overrun measurement and control
• Experience in dairy and/or plant‑based frozen dessert production
• Experience working in ISO 22000 or FSSC 22000 certified facility preferred
• Knowledge of EU, US, or GCC export compliance standards preferred