Process & Compliance Executive

Job Summary & Purpose

The Process & Compliance Senior Executive ensures effective documentation, governance, and compliance of organizational processes. The role partners with business teams to maintain updated processes, conduct internal audits, and manage non-conformities in line with policies, regulations, and ISO 9001 standards.

• Work closely with business teams to understand actual end‑to‑end processes and document them in a detailed, structured, and standardized manner to ensure clarity and consistent execution.
• Identify manual, repetitive, high‑risk, or inefficient processes and propose improvement initiatives. Lead or support small‑to‑medium projects to standardize, simplify, or automate processes, ensuring better controls and operational efficiency.
• Embed controls within processes to minimize risks, prevent non‑compliance, and ensure alignment with internal policies and regulatory requirements. Identify gaps and recommend corrective actions.
• Maintain version control, approval workflows, and audit trails for all process documents. Ensure centralized repositories contain the latest approved versions and proper access controls.
• Periodically review and update process documents to reflect business, system, policy, or regulatory changes, ensuring all processes remain accurate and relevant.
• Plan and conduct periodic internal audits to validate adherence to documented processes, and document findings, deviations, and improvement opportunities in structured reports.
• Track non-conformities and corrective/preventive actions (CAPA), follow up with process owners for timely closure, and maintain audit-ready documentation.
• Maintain process documentation in line with ISO 9001 or other QMS standards. Provide regular reports on process health, audit outcomes, compliance status, and process improvement initiatives.

Min 5+ years of overall experience in Process Management, Compliance, Quality, or Operational Excellence roles.

Min 3+ years of hands‑on experience in process documentation, governance, internal audits, process improvement initiatives, or workflow optimization projects.

Bachelor’s / master’s degree in business administration, Operations Management, Quality Management, Engineering, or related discipline.

• ISO 9001 – Quality Management System (Internal Auditor / Practitioner)
• Six Sigma Yellow Belt / Green Belt or equivalent process improvement certification
• Any Compliance, Risk, or Process Improvement certifications are an added advantage

• Strong process documentation and process mapping skills with attention to detail
• Ability to translate business operations into clear, structured process documents
• Good understanding of compliance, internal controls, and audit practices
• Working knowledge of Quality Management Systems (ISO 9001 preferred)
• Strong stakeholder coordination and follow‑up capabilities
• Analytical mindset with problem‑solving and risk identification skills
• Good written and verbal communication skills
• Proficiency in MS Office and process documentation tools (Word, Excel, Visio, or equivalents)
• Ability to identify process improvement opportunities and support initiatives for standardization, simplification, or automation