Mid Market Team Lead

Mid Market Team Lead – Dubai

Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data‑led growth strategies, we take on big challenges that move the business forward.

If you thrive in fast‑paced, commercial environments and want to influence the future of a global brand—this is the team for you.

We’re looking for a Mid Market Team Lead to join our Dubai team. In this role, you’ll help us grow and support our mid‑market restaurant partners—from local gems to national chains—by leading a high‑performing team of consultants who use data to drive partner success.

Get to know our Commercial team — what drives us, how we work, and what you can expect.

You’ll be joining the Account Management team. We are restaurant consultants who use data‑driven analytics and industry knowledge to provide best‑in‑class support and strategic value to our partners.

• Lead and Coach:
  Manage and develop a team of Account Managers, setting clear priorities and performance expectations to help them reach their full potential.
• Segment Strategy:
  Define and own the growth strategy for the Mid Market segment, identifying risks and opportunities to stay ahead of the curve.
• Commercial Negotiation:
  Get hands‑on with top‑tier or complex partner negotiations, ensuring we secure the best outcomes for both Deliveroo and our partners.
• Drive Tool Adoption:
  Empower your team to sell and implement Deliveroo’s suite of tools and features to help partners optimise their business.
• Operational Excellence:
  Drive consistency across your portfolio through regular performance reviews and the scaling of best practices across the team.

• Leadership
  
  Experience:
  
  Significant experience in a commercial role, including a proven track record of managing and developing complex teams.
• Market Expertise: A strong understanding of restaurant marketplace dynamics and the drivers that lead to partner growth.
• Commercial Acumen: A sharp commercial mindset with the ability to guide high‑level negotiations and strategic growth discussions.
• Data‑Led Decision Making: A highly analytical approach to performance management, using data to inform segment‑wide decisions.
• Stakeholder Management:
  Exceptional communication skills with the ability to influence cross‑functional teams and external partners at all levels.

• Experience operating within the UAE or Middle East restaurant and food‑tech landscape.
• A background in scaling sales or account management processes in a high‑growth environment.

At Deliveroo, you’ll do work that matters, solving real‑world problems in a three‑sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to

Make a visible impact every day — Your work directly improves experiences for customers, partners and riders.

Learn fast in an entrepreneurial environment — Work close to the market with autonomy, pace and real responsibility.

Build a career, not just a role — Stretch yourself, develop new skills and grow as the business evolves.

Deliver together in an inclusive culture — Collaborative, values‑driven teams that support how you work best.

We aim to create a fair process that lets your skills shine—our interview typically includes 3‑4 stages. Find more about how we hire here.

Deliveroo is now part of Door Dash, bringing together teams with even greater reach, scale, and ambition. Depending on your role, you may collaborate with teammates, systems, and leaders across Door Dash and Wolt. Together, we’re unlocking new possibilities as one global team.

At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us…