Trainee - Assistant Branch Manager; UAE Nationals

Key Responsibilities

• Assist in managing daily branch operations, ensuring compliance with bank policies and procedures.
• Ensure the branch is audit‑ready and compliant with regulatory requirements.
• Handle escalated customer concerns and complaints professionally.
• Provide exceptional customer service and resolve customer issues efficiently.
• Assist in developing and implementing sales strategies to achieve branch goals.
• Support branch staff in identifying and pursuing sales opportunities.
• Supervise, mentor, and develop branch staff.
• Assist in monitoring and managing branch budgets and financial performance.
• Ensure accurate and timely reporting of financial data.
• Identify and mitigate operational and financial risks within the branch.

• Bachelor’s degree in business administration, Finance, or a related field (or equivalent experience).
• Minimum of 3‑5 years of banking experience, with at least 1‑2 years in a supervisory or management role.
• Strong leadership and management skills.
• Knowledge of banking regulations and compliance requirements.