Director of Sales & Marketing

Job Description

The Director of Sales & Marketing thrives on shaping strategy, driving growth, and enhancing every touchpoint of the hotel’s market presence.

This opportunity is made for a leader with poise and ambition. A strategist, a mentor, a storyteller. Someone who partners seamlessly with the General Manager, inspires their team with clarity and confidence, and sees opportunities where others see challenges. A leader who can balance the art and science of luxury hospitality: the analytical mind for revenue performance, the creative instinct for brand expression, and the foresight to turn market trends into tangible results.

• Craft and execute Sales & Marketing strategies across domestic and international markets, positioning the hotel as the destination of choice for luxury travellers.
• Lead, mentor, and empower the Sales & Marketing team, fostering a culture of excellence, collaboration, and measurable results.
• Set, manage, and deliver on budgets for Sales, Marketing, and Conference & Events Sales departments while driving commercial performance.
• Monitor market trends, competitor insights, and economic conditions, adapting strategies to maximise occupancy, RevPAR, and market share.
• Prepare insightful reports, track KPIs, forecast Meetings & Events revenue, and provide actionable guidance to the Executive Team and General Manager.
• Represent the hotel at industry events, trade shows, and networking functions, building the brand and generating meaningful connections.
• Lead client meetings, sales trips, and promotional initiatives that raise visibility and attract new business.

• 5 to 6 years of experience in a similar role in a luxury hotel
• Significant experience in Sales and Marketing within luxury hotels in the UAE
• Demonstrated ability to source and convert key business opportunities
• Bachelor’s degree in Business or a related field
• Strategic thinker, pro‑active and focused on achieving results
• Strong knowledge of marketing streams, digital and social media
• Ability to lead, supervise and coordinate a multi‑skilled team
• Passionate for luxury and knowledgeable about opportunities in the segment
• Proficiency in hotel management systems and software
• Well‑refined sales techniques, customer relationship management, communication and negotiation skills
• Ability to build and maintain relationships with clients and internal stakeholders
• Problem‑solving skills and adaptability in a fast‑paced environment.

Director of Sales Marketing
• Dubai, Dubai, United Arab Emirates