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Job Description & How to Apply Below
PIMS is a premium beverage brand with multiple locations across Dubai. Part of PIMS International - with more than 100+ locations around the world.
As part of our expansion, we are seeking a strong Senior Operations Manager who will enhance operational efficiency and ensure sustainable growth across all outlets.
Key Responsibilities- Full management of daily operations across assigned locations
- Driving revenue growth and improving operational efficiency
- Optimization of payroll costs and overall cost structure while maintaining a high level of service
- Monitoring and managing key performance indicators (revenue, average check, COGS %, labor %, wastage)
- Development and training of location managers
- Maintaining brand standards and customer experience
- Personal accountability for achieving approved financial and operational KPIs, increasing profitability, and meeting performance targets
- Competitive salary + performance-based bonus tied to achieved results
- Leadership role within a growing premium brand
- Long-term professional growth opportunities
- Minimum 4 years of experience in F&B, including operations management
- Strong understanding of P&L and unit economics
- Experience managing multiple locations simultaneously
- Structured thinking, analytical mindset, and strong results orientation
- Mandatory residency in Dubai
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