Director of Residences - Sensoria

Dubai, United Arab Emirates | Posted on 02/25/2026

Are You Ready fora Daring Challenge with The World’s Hottest Luxury Hotel Group? Disruptive by Design, FIVE Hotels and Resorts is Redefining ‘FIVE-Star’ Hospitality and Setting the Gold Standard across the Industry.

Join the FIVETribe - and Get Ready to Make Waves.

A Driven Self-Starter,you have Excellent Communication, Leadership and Organisational Skills. As an Astute Creative and Critical Thinker, you can Conceptualise and Implement Innovative Solutions in a Fast-Paced Environment. Not even the Smallest Detail Escapes Your Keen Eye and You Execute Tasks Proactively with Precision and Finesse. A‘Can-Do!’ Attitude Coupled with An Inherent Flair for Taking Ownership Makes You a Highly Motivated Go-Getter.

Your Outgoing and Approachable Nature enables you to Seamlessly Connect with other ‘FIVERs’ andkey Stakeholders, ensuring that Their and Your Journey at FIVE is nothing shortof Sensational. Joining our Executive Office Team as Director of Residences will Empower you todeliver Exceptional Experiences across our award-winning Lifestyle Destinations. Jump on Board and Unlock your Potential in a Buzzing Environment that will take your Career to New Heights!

• Abachelor’s degree in Hospitality Management, Business Administration, Real Estate, or a related field is preferred.
• A proven track record of 6–8 years within a Luxury Residential, Branded Residence, orHigh-End Hospitality environment, leading Operations and delivering exceptional
  
  Residential Experiences aligned with luxury brand standards.
• Recent or ongoing experience in asenior leadership role within Luxury Residences or a High-Volume Hospitality Brand is strongly preferred.
• Outstanding Organizational and Executive Leadership skills, with the ability to inspire, mentor, and elevatecross-functional teams to consistently exceed expectations.
• Exceptional communication and interpersonal skills, confidently engaging with Residents,Owners, Executive Leadership, Board Members, and key Stakeholders.
• Advanced Problem-Solving capabilities with the agility to navigate complex operationalenvironments while maintaining premium service standards.
• Astrategic and proactive mindset, combined with meticulous attention to detail,ensuring seamless and refined Residential Operations.
• Strong stakeholder management skills, fostering trusted relationships with Owners,Residents, and Corporate Leadership.
• Visionaryand commercially astute thinking, taking full ownership of operational performance, brand positioning, and long-term Residential strategy.
• Demonstratedexpertise in driving Resident Satisfaction, Operational Excellence, and Financial Performance, maintaining industry-leading benchmarks.
• Comprehensive understanding of local regulatory requirements, property management standards,and compliance frameworks.
• Ahands-on leadership approach with a solution-driven, service-oriented mindset.

• The Director of Residences provides strategic leadership acrossall Residential Operations, ensuring the delivery of an elevated,seamless, and refined lifestyle experience.
• Oversees day-to-day Operations across all Residential Departments, ensuring consistentadherence to luxury brand standards and exceptional Resident satisfaction.
• Develops and executes aforward-thinking Residential Strategy aligned with the organisation’soverall business vision and growth objectives.
• Leads the preparation and management of the annual Operating and Capital Budgets, ensuring financial prudence, profitability, and long-term asset value enhancement.
• Partners with Residents,Owners, Executive Leadership, and the Board to identify operationalenhancements and value-creation opportunities.
• Reviews financial performance regularly, ensuring the Residences operate in line with budgetexpectations and established performance metrics.
• Establishes, refines,and enforces Operational Policies and Procedures to uphold the highest standards of service delivery and compliance.
• Implements departmental strategies and measurable action plans to continually enhance the Residentexperience.
• Acts as the primarysenior contact for Residents and Owners,…