Director - Claims & Dispute Resolution

Company Description

Are you looking to join an organization that is growing and dynamic? What about a high-energy, collaborative environment that rewards hard work?

J.S. Held is a global consulting firm that combines technical, scientific, financial, and strategic expertise to advise clients seeking to realize value and mitigate risk. Our professionals serve as trusted advisors to organizations facing high stakes matters demanding urgent attention, staunch integrity, proven experience, clear-cut analysis, and an understanding of both tangible and intangible assets. The firm provides a comprehensive suite of services, products, and data that enable clients to navigate complex, contentious, and often catastrophic situations.

You will deliver high‑quality claims consulting and dispute resolution services to our clients, with a focus on quantum matters. This is a client‑facing role that blends rigorous analysis with clear communication. You’ll investigate and synthesise complex project data, formulate defensible conclusions, and help present those findings in reports, meetings, and formal proceedings.

This position is UAE‑based. You will temporarily work on projects in KSA as required. Additional accommodation and transportation allowances are provided during KSA assignments.

• Select and apply appropriate analytical methodologies (with guidance from your manager); contribute to early‑stage commission reviews and claim strategy.
• Produce concise, defensible event chronologies and draft completed sections of claim reports in polished, professional English.
• Structure reports to a high standard, ensuring consistency, clarity, and evidential integrity.
• Peer‑review, critique, and edit work prepared by junior team members; provide real‑time feedback and coaching.
• Manage allocated staff on assignments; plan tasks, set quality expectations, and support delivery.
• Own timelines and budgets for your workstream; provide status updates, including inputs for bi‑weekly client reports and internal timekeeping.
• Support invoicing accuracy and partner with accounts on timely fee recovery.
• Engage in business development activities (e.g., drafting thought‑leadership pieces, attending networking/marketing events) and proactively surface opportunities.

• A first degree in a construction or engineering discipline.
• A second degree in law or construction management (preferred).
• Formal training in dispute resolution or related processes.

• Demonstrable initiative, strong client‑relationship skills, and the ability to deliver under tight deadlines.
• Experience preparing and presenting analytical findings to clients and stakeholders.
• Preferably, prior consultancy experience on substantial and/or complex quantum disputes, including supporting lead experts in formal dispute processes.
• Evidenced experience drafting high‑quality expert reports and strong industry exposure.
• A solid academic track record and a collaborative approach; able to operate effectively in a fast‑paced, high‑standards environment.
• Willingness to travel temporarily to KSA for project assignments.

Some of the Benefits We Have Include

• Our flexible work environment allows employees to work remotely when needed.
• Generous Annual Leave Policy.
• Comprehensive Medical Insurance.

J.S. Held understands all of our employees are people and sometimes life needs flexibility. We work to always provide an environment that best supports and suits our team’s needs.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

We embrace diversity and our commitment to building a team and environment that fosters professional and personal enrichment is unwavering. We are greater when we are equal!

J.S. Held is an equal opportunity employer that is committed to hiring a diverse workforce. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law.

Please explore what we’re all about at