IT Infra Program Manager - Arabic

RESPONSIBILITIES (INCLUDES TASKS AND AUTHORITIES)

• Demonstrable experience and capability in the delivery of projects requiring the creation of large project teams with multiple elements on a cross discipline and/or multi supplier basis.
• Expert understanding of concepts, procedures and application of project management and an extensive knowledge in other subjects or disciplines, which are relevant to the content of the project.
• Brings this knowledge to bear to ensure reuse and best practice across projects.
• Plans, manages, and delivers the larger and more complex long-term projects that will significantly affect the client organization, and which will deliver strategic benefits to client and/or stakeholders.
• Evaluates situations using multiple sources of information. Solution will typically require some new planning and resource elements, potentially generating bespoke adaptations.
• Projects will typically involve a significant element of risk to the business and/or external clients and require the ability to use and adapt recognized project management methods and processes, depending on the elements of the risk profile and governance needs.
• Delivers projects to contracted service levels and within defined financial targets whilst maintaining and developing customer satisfaction.
• Is recognized as the key supplier in delivery of a client critical or internal medium/long term business benefit.
• Must have proven ability to apply relationship management skills in medium terms and to be able to build and own client and stakeholder relationships at executive levels during and beyond the project duration.
• Expected to coach / mentor and line manage Junior Project Managers.
• Ability to channel resources effectively internally developing best delivery practice or ability to identify the change impact on the organization, identify stakeholders and manage relationships, risk and engagement to deliver the project’s outcomes successfully.
• Seeks innovative ways to expand the business scope of projects and to manage the cost base.

• Strong Knowledge on Project Control Tools
• Risk Management
• Microsoft Project
• Schedule Management
• Visio
• Project Planning tools.
• Risk Management tools.
• Mindjet Manager or similar.

• Understanding of Data Center Infrastructure
• BCP and DRP
• OS, DB, Cloud transformation projects.
• Transition projects.

• Behave in a manner that ensures the dignity at all times of all staff and customers.
• Demonstrate behaviors that encourage harmonious working relationships with and between staff, customers, and suppliers.
• Be accountable for self-development in equality practice and issues through active participation in associated learning programs.
• Take all necessary steps to ensure that the provisions of the Data Protection Act and related legislation are observed to protect the rights of the individual.
• By adhering to documented procedures, play an active role in the achievement and support of all Quality Standards.
• To comply with relevant policies and practices relating to training and development, including a regular development appraisal.
• Be responsible for ensuring that all duties and responsibilities comply with all statutory requirements and with policy and procedure.