Operations Manager

Role Overview

We are seeking an Experienced Operations Manager to oversee and optimize the day-to-day operations of our growing Real Estate Brokerage in Dubai
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This is a hands‑on leadership role focused on efficiency, compliance, and team performance growth while ensuring full compliance with Dubai real estate regulations.

• Ensure accuracy, quality, and compliance of property listings across all portals
• Supervise CRM usage, lead distribution, and database management
• Coordinate with marketing to improve listing visibility and lead quality

• Oversee tenant relations, lease renewals, maintenance, and handovers
• Ensure full compliance with RERA regulations, Ejari, and tenancy laws
• Manage relationships with landlords, tenants, and service providers

• Recruit, onboard, and manage sales agents
• Set KPIs, monitor performance, and drive productivity
• Support training, coaching, and retention of high-performing team members

• Implement efficient systems, workflows, and internal processes
• Coordinate between sales, marketing, listings, accounts, and property management
• Reduce operational bottlenecks and improve turnaround times

• Prepare regular reports on listings, leads, sales, and property management
• Identify challenges and recommend operational improvements

• A Competitive Salary with performance‑based incentives.
• Professional Training and growth‑oriented work environment.
• Opportunity to play a key leadership role in a growing brokerage.

• Bachelor’s degree in Business, Real Estate, or related field.
• 2–3 years’ experience in real estate operations or leadership.
• Strong knowledge of Dubai real estate regulations and CRM systems.
• Excellent organizational and leadership skills.