Manager - Global Events & Operations

Manager – Global Events Experience & Operations

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The Manager – MENAT Events Experience & Operations plays a key role in delivering and optimising the organisation’s global and regional events strategy. In this role you will ensure consistent delivery globally of impactful, high-quality events that strengthen brand positioning, drive client engagement, and support commercial growth across multiple markets.

This role is a key part of the CIB events community, helping coordinate, problem solve, and sharing best practice amongst the local events teams and through the Events Council. You will be responsible for both implementation of global flagship properties such as FII / ADFW, as well as supporting the business & client marketing teams to deliver best in class commercialisation events designed to drive deal flow and pipeline.

• Develop and deliver a regional runway in line with global event plan and regional priorities.
• Spot opportunities to develop strategic platforms for global events series, to streamline and create proprietary series that are identifiable globally.
• Implement the marketing event strategy and creative, with the wider marketing services team, to deliver targeted marketing strategies, leveraging segmentation and personalisation to reach specific audiences more effectively.
• Lead supplier and agency management including contract governance, internal system administration and close liaison with procurement.
• Continual review and development of internal platforms
• Leverage and add to comprehensive event toolkits (templates, playbooks, guidelines, content packs) to ensure consistent execution of events across all markets, and for virtual/digital events.
• Manage end-to-end delivery of strategic global events, including planning, creative development, stakeholder alignment, vendor management, logistics, and post-event analysis.
• Ownership of list management for event nominations across multiple system. Working closely with relevant business stakeholders to ensure timely returns, accuracy and compliance. Spotting opportunities to increase engagement where required.
• Create best in class client journey’s end to end. Owning the experience from initial invitation, through to delegate experience, be that physically or digitally (through a webinar). Incorporating virtual and hybrid formats, allowing for global reach and flexibility in attendance.
• Support and execute the content delivery at any event that marketing are in attendance, or liaising with other teams (including Comms), to deliver the filming of stakeholders and delegates, incorporating the creation of podcasts, and key take-outs for wider circulation, including for social media purposes, in collaboration with the Marketing Services Content Centre of Excellence.
• Working with local, regional and group teams to share best practises, leverage knowledge and ensure a consistent and aligned messaging across the Group
• Continuous monitoring of market trends and opportunities. Proactive approach to industry insights, peer review, venue scouting and maintaining strong market awareness.

• Oversee budget management for global events, ensuring cost efficiency and maximising return on investment.
• Implement best practices for pre-event promotion, on‑site engagement, and post‑event follow‑up to enhance lead generation and client engagement.
• Track, analyse, and report on event performance, providing insights and recommendations for continuous improvement.

• 7+ years of events marketing experience, with a focus on global banking or financial services.
• Proven experience in planning and delivering large‑scale, high‑profile events in the Middle East.
• Str…