WTS Site Supervisor

** ABOUT UNILEVER
** With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance.

At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.
** JOB PURPOSE
** Unilever is the place where you can bring your purpose to life with the work that you do – creating a better business and a better world. If you passionate about developing digital transformation initiatives in a factory environment then this role is just f!
** WHAT WILL YOUR MAIN RESPONSIBILITIES BE
** The scope of the DPC Workplace Services Supervisor covers factory and BC employees .The role will be responsible for leading the Workplace Services transformation and be accountable for the day to day delivery of Workplace Services in line with established service levels and service line strategy. The services scope of this role includes primarily Facilities Management (both soft and technical services).

The services scope will also include some activities across the other Workplace Services areas (Real Estate, Travel and Agile Working).
* The role reports to DPC Factory Manager.
** This role has the following key responsibilities:
*** Be accountable for day-to-day service delivery in line with established service levels, whether provided by a third party or in house by Unilever
* Manage performance of on-site facility management vendors
* Manage space planning for the office environment.
* Develop, plan, and oversee facility capital improvement work.
* Plans and coordinates office space. Develops and recommends long range plans to meet future office space needs. Formulates, recommends, and ensures compliance with approved standards and policies relating to office space, furnishings, and equipment.
* Building/Office inspection (i.e., air quality, lighting).
* Manages cafeteria and Activities include budgeting and ensuring it is meeting the needs of the employees located in facility.
* Utility Bill Management
* Co-ordinates and assists in the maintenance and repairs of office equipment (good working knowledge of all office equipment)
* Leveraging cost-effective, best practice, global solutions across Unilever to meet users’ needs.
* Making continuous improvement in both cost and service an integral part of our way of working.
* Developing win-win relationships with selected providers to meet our current and future requirements. Identify opportunities to improve understanding of the business requirements and adoption of the services and work with key stakeholders and clients to develop and implement plans to address these opportunities
* Manage building projects like refurbishments, re-contracting, dilapidations and office moves.
* Build and maintain positive working relationships with service providers and other key stakeholders
* Drive relevant sustainability agenda in the Facility in site.
* Resolve performance and quality issues, escalating to regional lead where required, ensuring timely resolution
* Deliver harmonisation and continuous improvement projects aimed at improving cost and service
* Identify trends and actions to address where appropriate
* Identify opportunities to improve understanding of the business requirements and adoption of the services and work with key stakeholders and clients to develop and implement plans to address these opportunities
* Ensure timely and accurate performance reporting
* Suggest changes and improvements to metrics SLA’s, KPI’s, etc.
* Facilitate regular performance reviews with service providers and/or insourced operations teams with geography leadership…