Senior Director, Market Lead, MENA

Senior Director, Market Lead, MENA

As a key member of our Regional Asia & Emerging Markets Leadership Team at Thomson Reuters, the Senior Director, Market Lead will provide strategic and operational leadership to the Sales, Pre-Sales, and Strategic Account Management teams across the Middle East. This role plays a pivotal role in cultivating a high‑performance culture across the team, setting clear expectations, ambitious goals and objectives, driving accountability, and fostering continuous development through regular coaching and feedback.

The role is instrumental in managing team dynamics, motivating individuals, and ensuring alignment with strategic goals. It is a high‑impact position responsible for the end‑to‑end commercial success of the market, from lead generation and sales closure to retention and growth across the full company portfolio. You will shape and execute strategies that accelerate market share, drive short‑ and long‑term revenue growth, and strengthen our brand’s market presence, thriving in a matrixed, fast‑paced, multinational environment that collaborates with cross‑functional leaders, nurtures C‑level relationships, and inspires high‑performance teams to deliver exceptional results.

• Achieve or exceed market revenue, net new sales, cross‑sell, upsell and retention targets.
• Deliver strong Net Promoter Scores and customer experience metrics.
• Grow Book of Business through new business development and retention strategies.
• Maximize client value through renewals and upselling initiatives.
• Ensure team adherence to KPIs: activity metrics, forecast accuracy, pipeline coverage, and account planning.
• Provide actionable market feedback to inform company strategy and product development.

• Strategic Leadership
  :
  Develop and execute go‑to‑market strategies to drive sales, market share, and retention goals.
• Team Management & Coaching
  :
  Lead, coach, and inspire high‑performing Sales & Pre‑Sales teams; foster a customer‑focused, results‑driven culture.
• End‑to‑End Sales & Retention Ownership
  :
  Oversee all market commercial activity from lead generation through sales closure, onboarding, and ongoing client retention and upsell.
• Client Relationship Management
  :
  Build and nurture strong C‑level and executive relationships with key clients, acting as a trusted advisor and ambassador for the company’s brand.
• Market Intelligence
  :
  Stay ahead of industry trends, competitor activity, and client needs to inform commercial strategy and ensure market relevance.
• Stakeholder Collaboration
  :
  Work collaboratively with Product, Marketing, Professional Services, Partnerships & Alliances and other internal teams in a matrixed environment to deliver seamless client experiences and maximize commercial opportunities.
• Performance Management
  :
  Monitor and report on key sales metrics, pipeline health, and team/individual performance; prepare regular business reports and recommendations for senior leadership.
• Brand Advocacy
  :
  Represent the company at industry events, speaking engagements, and client forums to enhance brand visibility and thought leadership.
• Continuous Improvement
  :
  Identify and implement process improvements, best practices, and innovation to drive efficiency and effectiveness across the sales cycle.

• Leadership
  : 5–8+ years’ experience leading high‑performing Sales organizations in competitive, multinational technology environments, with direct responsibility for people management.
• Strategic Acumen
  :
  Proven ability to design, execute, and adjust commercial strategies to achieve ambitious sales and retention objectives.
• Executive Communication
  :
  Exceptional ability to communicate, negotiate, and influence at C‑level and senior executive level—both internally and externally.
• Collaboration
  :
  Demonstrated success operating in a matrixed, cross‑functional environment and building strong partnerships with peers and stakeholders.
• Client Centricity
  :
  Strong customer orientation with the ability to understand, articulate, and solve complex client needs in the specific market.
• Analytical & Problem Solving
  :
  Advanced analytical skills to identify risks, opportunities, and drive data‑informed…