Director, Process & Control Lead

Title And Summary

Director, Process & Control Lead

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

As the Director, Process & Control Lead in Mastercard Transaction Services (MTS), this Role will be responsible for overseeing the identification, assessment, and management of financial risks across the MTS organization processes for new and existing products that the MTS legal entities support with a strong emphasis on accounting processes and controls. This role ensures that robust internal controls are in place to identify and mitigate risks effectively, comply with policy requirements, and develop management reporting on control gaps.

The individual in this role will provide strategic guidance to senior leadership, lead risk management initiatives, and drive continuous improvement in the finance processes. This role will ensure a strong internal control environment, be familiar and adhere to all Mastercard policies and processes that mitigate risks for the Company, function, and department. The successful candidate will have to adhere to the highest standards of quality and demonstrate the Mastercard Way behaviors and follow the Code of Conduct in all their tasks and interactions with both internal and external stakeholders.

• Responsible for Risk Identification & Assessment – Existing & New Products:
  Identify potential financial & operational risks that could affect the organization’s objectives while rolling out new products or managing existing products.
• Lead the development and execution of the end-to-end process documentation, financial controls, and checklists for the existing and new products.
• Perform risk assessments to evaluate the likelihood and impact of identified risks.
• Collaborate with various departments to assess risk exposure, recommend risk mitigation strategies, track and manage the mitigation plans.
• Specific focus on Internal Control Development & Monitoring:
  Design, develop, implement, and monitor internal controls to manage risks effectively and ensure compliance with operational requirements, regulatory standards and corporate governance requirements.
• Oversee control testing and assessments to evaluate the effectiveness of internal controls, ensuring they are efficient and operating as intended.
• Document control processes and ensure they meet applicable standards and regulations.
• Lead the development and implementation of risk mitigation strategies to address high-priority risks identified through risk assessments.
• Monitor, assess & advise the effectiveness of risk mitigation strategies and adjust them as necessary.
• Proactively address any gaps or weaknesses in risk management or internal controls and ensure timely resolution of identified issues.
• Collaborate with senior management & work with business units to develop and implement action plans for mitigating high-priority risks.
• Ensure compliance with local, regional, and global regulations (e.g., Sarbanes-Oxley (SOX), etc.)
• Serve as the key point of contact for internal audits, overseeing audit planning, execution, and the resolution of audit findings.
• Coordinate the development of corrective action plans and ensure that corrective measures are implemented in a timely and efficient manner.
• Oversee the ongoing SLA tracking within Finance & GBSC.
• Collaborate with internal stakeholders, including finance, operations, business, IT, legal, compliance, and audit teams, to ensure that risk management activities are effectively integrated across the organization.
• Act as a subject matter expert on risk management best practices and provide guidance to MTS finance on risk and control-related matters.
• Promote cross-departmental communication to ensure all teams…