Area Manager, Fullfillment Centre Operations
Job Overview
Are you ready to champion exceptional customer service, Amazon style? Are you up for creating solutions and solving tomorrow’s problems today? Then we have an opportunity just for you!
We’re seeking an Area Manager to join our dynamic Fulfillment Center. Our Fulfillment Centers are at the heart of Amazon’s rapidly growing Operations network: they’re where we manage our fast-moving inventory and develop industry-leading workflows. Our teams stow deliveries, pick products, package them, and ship them out—each group playing its part in taking us where we are today. In these facilities we’re building the future of customer service as we work toward becoming Earth’s most customer‑centric company.
This is your chance to make history with us.
You’ll be responsible as a manager for one of the main teams in your Fulfillment Center: receive, stow, pick, pack or ship. Along with your peers, you’ll ensure that all workflows run smoothly and customer expectations are met, if not exceeded.
In the logistics team you enter and lead, we’ll entrust a team of approximately 80 to 120 associates to you. You’ll drive the training and integration of your team while motivating and inspiring forward progress. All the while, you’ll exercise sound judgment, making sure progress and KPI targets are worked toward and met.
- Safeguard your team’s safety, promoting Amazon’s Health and Safety standards
- Lead cross‑functional teams tasked with solving operational problems
- Uphold Amazon’s high standards of process quality
- Maintain inventory accuracy
- Strive to improve and streamline processes
- Become a subject‑matter expert on larger FC processes and activities
- Actively share and promote best practices with your colleagues and network
- Bachelor’s degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
- 1+ years of performance metrics, process improvement or lean techniques experience
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Job : A3120391
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