Maintenance Technician | Retail | IKEA Festival

Maintenance Technician | Retail | IKEA Festival City

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United A”rab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands.

Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organisation to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate.

By upholding our values of respect, excellence, collaboration and integrity;
Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day.

The Maintenance Assistant is integral in ensuring a safe, secure, clean, and functional environment for both visitors and coworkers, contributing to IKEA's brand image. The role involves maintaining the building, electro-mechanical systems, non-selling furniture, and the interior and exterior to keep them in 'shape as new'. Success in this position is defined by efficiency and effectiveness in performing maintenance functions, resolving breakdowns promptly, and optimizing facility operations through proactive engagement with facility management routines and safety standards.

The Maintenance Assistant supports the organizational culture and collaborates with various departments to maintain operational excellence.

• Contribute to maintaining the store in 'shape as new' by performing building maintenance functions according to the planned maintenance process.
• Rectify breakdowns and complete work orders and preventative maintenance as scheduled.
• Perform and supervise all necessary modifications, renovations, and enhancements, providing technical and financial offers for operation spare parts, coordinating with third-party contractors/service providers.
• Implement Facility department routines and procedures by applying predictive, preventive, and reactive maintenance.
• Manage all maintenance activities related to electrical, mechanical, civil work, cladding, signage, lighting systems, and other maintenance tasks.
• Survey all MEP systems and equipment, validate system status and readings with original equipment/system parameters according to operation and maintenance manuals.
• Prepare various technical reports and progress review reports.
• Provide a safe work environment for all by following OSHA, local safety regulations, and IKEA risk manual guidelines.
• Follow and conform to HSE policies and standards at all times.
• Support and back up the HSM in evacuation drills and safety matters.
• Manage in-house activities while having overall responsibility for external supervisors and facility management technicians.
• Manage external contractors, evaluate their work, and certify contractor's invoices for payment.
• Secure materials for both MEP ordinary maintenance & MEP tasks as well as Civil & fixing construction comments.
• Foster a service-oriented approach with all departments.
• Contribute to an environment where the IKEA culture is a strong and living reality, embracing the diversity of coworkers and customers.

• Proficiency in using maintenance related tools and technology including data analysis software.
• Strong knowledge of mechanical and electrical systems including HVAC, firefighting, and electrical distribution systems.
• Ability to manage and coordinate activities with third-party vendors and internal teams.
• Excellent communication and leadership abilities, including active listening and sharing complex ideas clearly.

• Diploma in technical industrial education in electrical or mechanical fields.
• Minimum of 4 years experience in maintenance and facilities management.
• Proficiency in chilled water supply systems and energy transfer stations (ETS).
• Knowledge and experience with mechanical systems,…