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Customer Service Officer

Job in Dubai, Dubai, UAE/Dubai
Listing for: Visa Boards
Full Time position
Listed on 2026-01-29
Job specializations:
  • Insurance
    Insurance Sales
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below
|  |  || --- | --- ||
** Location** | Dubai, United Arab Emirates ||
** Qualifications** | None / No Formal Education ||
** Experience** | 2 Year+ |## Job Overview We are seeking a detail-oriented and proactive professional to manage end-to-end processing of insurance policies across divisions – Motor/Non-Motor (General)/Medical etc. The ideal candidate will ensure seamless policy administration, timely renewals, and compliance with regulatory standards while delivering exceptional customer service.## Company Overview Gargash Insurance Services LLC is an insurance agency and brokerage based in Dubai, United Arab Emirates, specializing in providing a range of insurance solutions and exceptional customer service.##

Quick Details
* Salary Range:
Market Competitive
* Job Type: Full-time

* Qualifications:

None

* Experience:

2 Year+##

Key Responsibilities
* Manage end-to-end processing of general insurance policies, including quotations, issuance of policies, endorsements, and renewals.
* Track and follow up on renewals to ensure timely completion and maintain high client retention rates.
* Review policy terms and conditions to ensure adequate coverage and adherence to company and regulatory requirements.
* Communicate with clients to confirm renewal instructions, update changes in risk, and process renewals efficiently.
* Assist the sales team in promoting non-motor insurance products to clients and provide technical knowledge.
* Prepare regular reports on policy performance and client portfolios, maintaining proper documentation.## Requirements
* Detail-oriented and proactive approach to managing insurance policies.
* Technical knowledge of insurance products and policy administration.
* Strong communication and interpersonal skills for client liaison.
* Ability to support sales and marketing efforts with technical knowledge.
* Proficiency in preparing reports and maintaining documentation.
* Knowledge of compliance and regulatory requirements in the insurance industry.## Benefits
* Opportunity to manage end-to-end processing of various insurance policies.
* Chance to work with a reputable insurance agency in Dubai.
* Exposure to sales and marketing support activities.
* Gain experience in policy administration and client communication.
* Develop skills in compliance and regulatory reviews.
* Potential for career growth in the insurance sector.
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