Senior Business Analyst; Airline Pricing

Senior Business Analyst (Airline Pricing)

Salary: AED 15,000 to 18,000 per month

Benefits:
Work visa, air tickets, medical insurance, gratuity, paid time off

Experience Required:
Minimum 5 years of relevant work experience

Reference: FZ-AE-377

The Senior Business Analyst will serve as the functional lead for our clients PROS Real-Time Dynamic Pricing Module. This role is critical in bridging the gap between sophisticated commercial pricing strategies and robust technical execution. You will ensure the seamless integration of pricing engines with the airlines Order Management Systems (OMS), driving revenue optimization through high-performance API delivery and proactive systems observability.

Key Responsibilities

Product Ownership & Backlog Management: Lead the prioritization of the OMS backlog. Translate complex airline operational requirements into well-defined user stories with measurable acceptance criteria.

API & Systems Authority: Act as the subject matter expert for reservation system APIs. Manage OpenAPI specifications, review payloads, and oversee integration requirements with PSS partners using Postman.

Production Monitoring & Incident Triage: Utilize Splunk and Dynatrace to proactively monitor system health. Perform root-cause analysis on API error codes and transaction traces to isolate issues independently before developer escalation.

Agile Delivery: Collaborate with Product Delivery Managers to maintain momentum across parallel work streams, including PSS modernization and API platform upgrades, ensuring sprint goals and KPIs are met.

Release & Change Management: Coordinate UAT and functional testing against real-world booking scenarios. Maintain rigorous documentation, including BRDs, functional specs, and API change logs.

Required Skills & Experience

Experience: 5–8 years of Business Analysis experience, ideally within the aviation, or travel sectors.

Technical Proficiency: Deep expertise in REST/SOAP APIs, database structures, and backlog management. Ability to read API documentation and identify integration bottlenecks.

Observability Tools: Hands-on experience with log analysis (Splunk) and application performance monitoring (Dynatrace).

Testing & Tools: Advanced proficiency in Postman for API testing and validation.

Soft Skills: A self-starter with high ownership, capable of communicating with clarity in a fast-paced, multi-billion dollar enterprise environment.