Partner Operations Manager - Arabic Speaking

Overview

The LIVE MENA Operations team is dedicated to building a scalable, healthy, and high-performing Tik Tok LIVE ecosystem. By working closely with agencies and partners, we support long-term growth through content innovation, monetisation enablement, and community development. We are seeking a LIVE Partner Manager based in Dubai to grow and strengthen the regional agency ecosystem (MENA). This role is responsible for owning and incubating a portfolio of agencies through structured programs, community operations, and data-driven execution.

This position blends partner development with ecosystem building and plays a key role in creator growth and monetisation success across the region.

• Portfolio Account Management:
  Own a defined portfolio of agencies, setting clear monthly & quarterly priorities and success plans per agency partner across creator growth, activity, and revenue; run structured business reviews (weekly check-ins and monthly performance reviews), tracking progress against agreed targets and converting gaps into action plans; coordinate internal resources for your portfolio, aligning campaigns, content support, and policy education based on each agency’s maturity and needs;
  
  maintain portfolio hygiene and governance, including account plans, escalation tracking, and ensuring timely resolution of operational and compliance issues.
• Partner Development and Expansion:
  Identify, engage, and onboard high-potential agencies and talent organisations to expand the Tik Tok LIVE ecosystem in the region; build and maintain long-term, trust-based relationships with partners, ensuring alignment on platform strategy, content direction, and growth priorities.
• Agency Incubation and Community Operations:
  Build and manage LIVE agency communities, setting clear engagement mechanisms to improve activity, retention, and overall performance; design and deliver incubation programs, including agency enablement, creator recruitment initiatives, and monetization acceleration plans; plan and execute incentive-driven campaigns to increase creator onboarding, revenue growth, and agency participation.
• Performance and Data Management:
  Monitor and evaluate agency and creator performance metrics, including activity levels, revenue contribution, and growth trends; share regular performance updates, reviews, and clear recommendations with internal stakeholders and agencies alike.
• Cross-functional Collaboration:
  
  Partner closely with Marketing, Campaigns, Content, Product, and Data teams to support partner success and deliver growth initiatives; lead partner workshops, training sessions, and engagement activities to share best practices and platform updates; ensure all partner and agency activities follow Tik Tok LIVE community guidelines, brand values, and safety standards.

Minimum Qualifications:

• Bachelor’s degree or above.
• Experience in account management, partner management, business development, or operations within digital media, social platforms, entertainment, or the creator economy.
• Experience working with agencies, MCNs, talent managers, or creator-facing organisations.
• Strong communication and relationship management skills, with the ability to influence partners and drive clear next steps.
• Comfortable using data to manage performance, including KPIs, reporting, and basic analysis in Excel or Google Sheets.
• Fluency in Arabic and strong working proficiency in English to collaborate with Arabic-speaking markets and local business stakeholders.
• Based in Dubai, with the ability to commute to the office as needed.

Preferred Qualifications:

• Proven ownership of a portfolio of partners, including building account plans, running business reviews, and delivering measurable growth outcomes.
• Experience designing or running partner programs, enablement initiatives, community operations, or incubation frameworks.
• Demonstrated cross-functional leadership, working effectively with Marketing, Content, Product, Operations, and Data teams.
• Strong analytical skill set, including comfort with dashboards and Business Intelligence tools, and ability to translate insights into actions for partners.
• Familiarity with…