More jobs:
Microsoft Dynamics Consultant; MS Dynamics CRM
Job Description & How to Apply Below
Responsibilities
- Very proficient on CRM Business Processes in Sales process Automation, Marketing automation and Service management functionality in Dynamics 365 CRM
- Analyze client’s business requirements for CRM, perform Fit-Gap analysis and present functional solutions.
- Experience of functional analysis, gap-fit analysis and review of Gap fit done by other functional experts
- Extremely good understanding of Microsoft Dynamics CRM product (entities, forms, business rules, workflows, and configuration)
- Excellent in communication, documentation, and articulation skills
- Prepare and maintain Functional Requirements document and Functional design document.
- Coaching and guiding the development team on requirements and functional aspects
- Functional testing of the implemented CRM system
- Provide end user training.
- Ensuring excellent Customer Satisfaction from Requirements and CRM Functional perspective
- Exposure to Dynamics CRM technical aspects esp. Java scripting, Installation
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