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Implementation Manager; EMR​/EHR

Job in Dubai, Dubai, UAE/Dubai
Listing for: Strategic Systems International
Full Time position
Listed on 2026-03-02
Job specializations:
  • IT/Tech
    Business Systems/ Tech Analyst, Data Analyst, IT Project Manager
Salary/Wage Range or Industry Benchmark: 120000 - 200000 AED Yearly AED 120000.00 200000.00 YEAR
Job Description & How to Apply Below
Position: Implementation Manager (EMR / EHR)

Implementation Manager

Purpose: To lead the end-to-end implementation of an AI-powered workforce suite across large, shift-based organizations, primarily within healthcare. The role is accountable for delivery excellence, executive stakeholder leadership, successful system integration, and go-live outcomes that transition clients from manual scheduling processes to data-driven workforce optimization.

Key Responsibilities
  • Lead end-to-end SaaS implementations from discovery to go-live and hyper-care.
  • Configure core modules:
    Predictive AI Demand Planning, Smart AI Scheduling, Mobile Self-Service tools.
  • Manage integrations with EMRs (e.g., Epic), ERP, and Time & Attendance systems.
  • Serve as primary client-facing lead with C-level stakeholders; drive governance and alignment.
  • Implement change management strategies for shift-based staff adoption.
  • Ensure measurable business outcomes: cost optimization, staff utilization, compliance.
  • Identify expansion opportunities and collaborate with Sales for growth initiatives.
  • Translate complex client requirements into structured implementation plans.
  • Validate workforce analytics and system data quality.
Qualifications, Skills, and Experience
  • 7 to 10 years in Implementation, Project Management, or Consulting;
    SaaS experience preferred.
  • Proven track record in healthcare or shift-based industries (hospitality, airlines, retail, logistics).
  • Understanding of shift scheduling complexities, compliance, and workforce management.
  • Hands-on experience in scheduling roles (supervisor, workforce planner) preferred.
  • Experience with healthcare systems in UAE, UK, or US is advantageous.
  • Knowledge of data integrations (APIs, HL7, file transfers) and analytics validation.
  • Bachelor’s degree required;
    Industrial Engineering or process optimization preferred.
  • PMP, Agile, or equivalent certifications are a plus.
  • Strong executive presence, leadership, and stakeholder management skills.
  • High energy, delivery-focused, analytical, accountable, and comfortable navigating complexity.
Industry Focus

Healthcare as primary sector, with secondary exposure to logistics, retail, and hospitality.

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