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IT Consultant Technical Support

Senior Omnichannel CX Architect: Elevate Customer Journeys

Job in Dubai, Dubai, UAE/Dubai
Listing for: BlackStone eIT
Full Time position
Listed on 2026-02-28
Job specializations:
  • IT/Tech
    IT Consultant, Technical Support
Salary/Wage Range or Industry Benchmark: 60000 - 120000 AED Yearly AED 60000.00 120000.00 YEAR
Job Description & How to Apply Below
A technology firm located in Dubai is looking for an experienced Omnichannel & Customer Experience Architect to lead customer experience transformation. In this role, you will design and implement omnichannel strategies to enhance engagement, while collaborating with cross-functional teams. The ideal candidate will have over 8 years of experience in customer experience design with a strong background in CRM systems and analytical skills.

This position offers the opportunity to shape customer interactions across various platforms.
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Position Requirements
10+ Years work experience
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