Manager Innovation & Quality; National Talent

Responsible for managing, developing, implementing, and coordinating DET's innovation initiatives. Focused on executing and operationalizing the Dubai Government Innovation Framework by translating strategic innovation directions into action plans, initiatives, timelines, and deliverables, and aligning departmental innovation activities with the National Innovation Strategy, Dubai Plan and approved operational plans.

• Apply future foresight tools (e.g., trend analysis, horizon scanning, scenario exercises) in practical planning workshops and internal initiatives to support operational readiness and improvement planning.
• Implement and operate innovation management systems (such as ISO 56002 or equivalent), including managing idea intake, screening, prioritization, documentation, implementation tracking, and closure of innovative initiatives.
• Execute the departmental roadmap for GIMI Innovation Maturity, managing the end-to-end assessment cycle and coordinating with the Global Council for Innovative Organizations (GCIO) to benchmark capabilities, rectify gaps, and sustain a 'Leading' rank in innovation readiness.
• Design and monitor innovation metrics that measure the direct contribution of implemented initiatives to quality of life, ensuring that all innovative outputs are measurable, leading results in stakeholder experience and high levels of happiness.
• Collect, analyze, and utilize performance data and insights to identify operational gaps, improvement opportunities, and areas requiring innovative or non-traditional solutions to provide radical solutions and unprecedented services that create a significant shift in stakeholder happiness.
• Conduct benchmarking exercises and translate relevant best practices into executable initiatives adapted to the entity’s operational context.
• Coordinate applied research, pilots, proof-of-concepts, and experimental environments (including sandboxes), in collaboration with universities, research centers, startups, and relevant stakeholders, ensuring proper documentation, monitoring, and scalability of outcomes.