Senior Associate of Digital Marketing

Inspire | Exhilarate | Delight

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality - bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps.

Driving this innovation journey is The Greenhouse - the Group's innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

The Senior Associate - Digital Marketing will drive qualified traffic, conversion, and online revenue for Tryano eCommerce by planning, executing, and optimizing digital marketing campaigns across paid, owned, and performance channels, while supporting brand visibility, customer acquisition, and retention in line with the eCommerce relaunch and growth strategy.

• Plan and execute digital marketing campaigns across paid media, social, CRM, and onsite channels to drive traffic, conversion, and revenue.
• Manage performance marketing channels (Google, Meta, Tik Tok, affiliates, etc.) and optimize campaigns based on ROAS, CPA, and conversion metrics.
• Own the day-to-day execution of campaign calendars aligned with trading priorities, product launches, and promotional moments.
• Work closely with brand, creative, and eCommerce teams to ensure campaigns are accurately briefed, delivered on time, and on brand.
• Support CRM initiatives including email, push notifications, and customer segmentation to drive retention and repeat purchase.
• Monitor and report on digital performance, providing actionable insights and recommendations.
• Manage budgets, track spend, and ensure efficient allocation across channels.
• Coordinate with external agencies and partners where applicable.
• Conduct A/B testing on creatives, landing pages, and messaging to improve performance.
• Stay up to date with digital trends, platform updates, and best practices to continuously enhance results.

• 3-5 years of experience in digital marketing, preferably within eCommerce, retail, or fashion.
• Hands-on experience managing paid media platforms (Google Ads, Meta, Tik Tok, etc.).
• Strong understanding of performance metrics (ROAS, CPA, CTR, conversion rate, AOV).
• Experience working with CRM tools and customer journeys (email, push, segmentation).
• Comfortable using analytics tools such as Google Analytics and platform dashboards.
• Strong project management and organizational skills.
• Ability to interpret data and turn insights into actions.
• Good communication and stakeholder management skills.
• Commercial mindset with focus on growth and optimization.
• Proactive, detail-oriented, and able to work in a fast-paced environment.

With us, you will turn your aspirations into reality. We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.

It takes diversity of thought, culture, background, differing abilities and perspectives to truly inspire, exhilarate and delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.

Department: E-commerce