Cloud Services Architecture Expert

At SAP, we keep it simple: you bring your best to us, and we’ll bring out the best in you. We touch over 20 industries and 80% of global commerce, and we need your unique talents to help shape what’s next. The work is challenging – but it matters. You’ll find a place where you can be yourself, prioritize your well‑being, and truly belong.

SAP Cloud Application Services is growing, and we are looking for a Services Architecture Expert who is ready to shape how customers run, operate, and continuously improve their SAP cloud environments. If you are passionate about cloud service design, enjoy working directly with customers, and want to influence high‑value, high‑impact deals, this is the opportunity to make your mark at SAP.

This role is about more than designing managed services. It is about enabling customers to run their business with confidence, stability, and long‑term success in the cloud.

As a Services Architecture Expert, you will work with Sales leaders and global partners to shape customer requirements into clear, compelling, and scalable managed service solutions. You will lead customer workshops, define delivery models, build pricing approaches, and ensure every solution aligns with customer expectations and SAP’s delivery capabilities. You will engage in strategic deals, support RFPs, build value propositions, and help customers understand how SAP Cloud Application Services transforms the RUN phase of their cloud lifecycle.

This is a customer‑facing, solution‑focused role with broad visibility and high business impact.

• Strong expertise in SAP solutions or similar cloud vendor environments
• Experience in managed services, presales, solutioning, service advisory or consulting
• Ability to lead customer discussions and present complex service concepts with clarity
• Experience building proposals, shaping RFP responses and contributing to commercial offers
• ITIL certification required; PMP a plus
• Strong communication skills, both verbal and written
• Ability to collaborate across virtual and global teams
• Analytical, creative, and solution‑oriented mindset
• Minimum eight years of relevant experience

You will be part of a global team that plays a critical role in ensuring customers achieve stability, adoption, and long‑term value from their SAP cloud investments. You will work on strategic opportunities, influence cloud adoption strategies, and help shape the future of SAP’s managed services portfolio. This is your chance to work at the intersection of customer success, architecture, and cloud innovation.

SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities. Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status or disability, in compliance with applicable federal, state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process. Any violation of these guidelines may result in disqualification from the hiring process.

Requisition  | Work Area:
Consulting and Professional Services | Expected Travel: 0‑10% |

Career Status: Professional |

Employment Type:

Regular Full Time